O'Reilly Auto Parts — Local services in Saco

Yesterday, I visited the O’Reilly Auto Parts store at 3 Ocean Park Road in Saco, Maine, and had one of the best customer service experiences I’ve had in a long time. As a 74-year-old man living with partial paralysis, I often face challenges when it comes to vehicle maintenance. I needed three different lightbulbs for my 2013 Honda Odyssey, and I’m incredibly grateful for the help I received from Aaron.

Aaron went above and beyond—he not only made sure I got the correct replacement bulbs, but he also took the time to assist me with installation and ensured all three were working perfectly before I left the store. His patience, professionalism, and genuine care were truly exceptional. In a time when good service can be hard to find, Aaron stood out as someone who truly takes pride in his work.

O’Reilly Auto Parts should be proud to have such a dedicated and compassionate employee. Thank you, Aaron, for turning what could have been a stressful task into a positive and...

Picture this, Tuesday October 7th. The crisp fall air was making its way through my lungs. Some GUY cuts me off in traffic and my windshield wiper poops off and my brake pedal feels spongy. The crisp air that was in my lungs is now being formed into several curse words and hurtled across the intersection by the hannafords. After my alarm had been lowered and the individual who cut me off had been thoroughly insulted for several generations to come, I made my way into the oreillys. Aaron and James were at the counter discussing existential philosophy in such an entertaining manner that I almost wanted to forgive the guy who was in the mint green Chevy Aveo. They were both very helpful and knew exactly what I needed, and lifted my spirits into the cosmos. 10/10...

Have had a couple good experiences here. First was getting my oil change - in and out super quick and the clerk (female, I forget her name, but so sweet) worked with me to honor my oil change coupon that I accident had ripped in half.

Two weeks later, my exhaust pipe cracked so I came into the parts section. Mike and his colleague (ball cap and white beard, didn’t catch his name) gave me some good advice and went out of their way to contact a couple local mechanics who specialize in the specific flex pipe repair I needed, and got me in to see one of the mechanics up the road that day. I will definitely be returning to this location for...