Kate Spade Outlet — Local services in Saint Augustine

Came in today for some watermelon items. The team member at the door was very attentive and directed everyone on how to best support. There was a watermelon dress but not in size Medium. We asked register agent if she can check the system or back, she checked back then we asked them again to check computer & said oh sorry item does not exist. We had to go back to the front agent and she said oh we can order from online & ship. Overall the explanation was alright but the team at the register needs additional training in locating & ordering items, it felt like she was in no mood to help or support. Thank you to the front team member for all the time and support, we were able to secure our orders thanks to her. (Wish I saw the...

I stopped in at the store today New Year’s Day so excited to purchase my new Kate Spade purse. The First Lady welcomed us and we searched around for a while until I found the purse I loved. I wasn’t exactly sure on the price so I took it to the register for a price check. The lady acted like she did not understand what I was saying. I asked again and she Rolled her eyes and took the bag and started calculating the price on her Calculator once she gave me the price I told her I wanted the bag she looked at me with disgust and said Oh, you want to buy this bag and I said well yeah I do. She rolled her eyes again and so I said you know what never mind I do not want to buy this bag and I left the store and I’ll never go back into...

I went to Kate Spade in St. Augustine to exchange or return a bag I had purchased for my mom. When I arrived, I was surprised by the warm welcome from the two ladies. Then I explained to her what my problem was, and she took the time to help find an excellent bag for my mom. Additionally, she offered us a discount. I asked for her name, and she said her name is Sundas. She is a lovely person, very kind and patient.

As I am always afraid of not getting discriminated for my skin colour and my heavy accent. I was thrilled to see that there are still generous people in this world. I said to myself, she deserves...