J.Michaels Hair Salon — Local services in Saint Joseph

This new owner is sooo rude!!!! I made an appointment for eye brow waxing. I was excited she could get me in 20 mins later.My eye brows were grown out to get the best arch and wax shaping result. I do have a scar and it does make waxing difficult but I had went to her previously about year ago and had them done 3x and they were perfect so I decided to go back. The current owner tried to do one eye brow at at time not measuring,comparing or shaping. I mentioned spending time on the other to have equal result and she started to but went back to just focusing on one eye brow at a time and it was looking very uneven and unfixable. This lady went over to far at the start of my eye brow. now making them uneven. I mentioned they were uneven and it was to now too short,uneven and to far over and I said oh no,I think we should stop now. The owner says the eye brows are sisters not twins!! Excuse me!?I still was very polite paid and left. I went to her for a service. This lady agreed she could provide results.This lady was rude did not apologize or offer discount and made me pay. I don't care how much it was if you mess up you should apologize and try to make things right.Do not go here!!! Over the years before when lisa the previous owner was there I never seen this place empty. It was empty. That should have been my warning. I saw other having similar experience with rude staff. Thank God I didnt get a hair cut. I cant imagine what that would have been like.I should have read...

Rude, and in a hurry. Like when you're mad or irritated at someone while cutting their hair. My son asked for his hair to be thinner, and she acted as if she didn't want to thin his hair. Like it was a bother to cut more. She was not friendly or interactive when he spoke to her. Because my son had long hair, he looked pretty rough. But the other girl behind them looked at him in a disgusted manner. But treated the next guy that came in with a short cut just fine. He didn't feel like he could ask for extra to be cut off without her getting irritated, so he just decided to accept the cut. We won't be going...

Went there to get my kids hair cut. I showed the girl what I wanted and got something totally different, she got upset when I politely pointed out several things I didn’t like about the haircut and made snarky comments. I don’t know if maybe they don’t cut men’s hair often but this was by far the most terrible haircut my child has ever had and I’m not even exaggerating. It was uneven, patchy and not what I wanted. Wish I would have read the reviews first. Definitely never going back. I’m not one to write reviews but this was terrible customer service, would give 0...