T Zone — Local services in Salem

After coming into the store and being greeted I and my friend was asking to look at different items and the gentleman did not offer more assistance than asked for and was very short in his replies which came off extremely rude. Another customer came in and instead of asking us to wait while we were just looking at items and not making the other person wait it took me suggesting to help the other person and I would let him know when I was ready and he finally did just that but we could overhear him being rude to the other person. While requesting him to grab items behind the counter to look at for purchasing he had made a remark to not lean on the counter which was kind of mind-blowing considering there was no extreme reason for that as I did not have my whole body on top or against the counter nor am I a heavy or big person. As I tried to ask for different items to view his demeanor seem to get more annoyed and became snarky in his remarks. I will say I asked for an item after I had made my purchase and I was extremely surprised and mind blown when he grabbed it and gave it to me at no cost and that was extremely nice and he did not have to do that and it was completely out of character from the time we walked in from the time we were just about to walk out so that's where he's getting a two-star review and not a four or five. Feedback is a gift and I hope that he takes us as a constructive criticism and improves versus getting pissed and saying whatever because I am not a complainer and really wanted to just share the experience on a customer's point of view and possibly he might have been having a bad day but again the owners need to be aware of how the customers experience was versus how his day was. The other day I had gotten 2 vapes which added up to about $49.98 and I gave the cashier $60 and I never got my change back so please watch out for this company tzone they...

T-Zone stands out for its exceptional customer service. Their representatives consistently display a deep commitment to customer satisfaction, going above and beyond to address inquiries, concerns, and requests. Whether it's troubleshooting technical issues or providing product recommendations, they respond promptly, communicate clearly, and ensure customers feel valued throughout the entire interaction. Their proactive approach in resolving issues showcases a genuine dedication to meeting and exceeding customer expectations, making T-Zone a top choice for those seeking outstanding service in the industry. I love that when I go there the security is on point, one thing I see that I don't see in town much anymore is check IDs with debit cards and credit cards. Checking IDs with credit cards is crucial for security and fraud prevention. Verifying the cardholder's identity helps reduce the risk of unauthorized transactions and identity theft. It adds an extra layer of protection, ensuring that the person using the card is the legitimate owner. I have had my card and information stolen and it's not fun to go through. Thank you again for keeping security tight and having...

Worst experience of my life. The arrogance and disrespect of long haired clerk was outrageous and unwarranted. Disgusting behavior and definitely needs some anger management classes. He asked me for identification when I said I would be paying with Visa card. I explained very calmly that it isn't a required condition of purchase. Although he can request it i as a customer do not have to provide it, and he cannot refuse the sale based on that alone. Unless I'm purchasing something that legally requires me to show id he cannot deny the sale based on my refusal to remain private. After saying this the clerk actually yelled at me to get out of store or he was calling police! Outrageous behavior and should not be working in a place or establishment that requires dealing with customers . This store is violating privacy conditions of Visa and Mastercard by demanding identification when paying with Visa or Matercard along with a few privacy laws. This business should know this, ask Google. I'll never give them my business again.. I'll make sure to tell everyone I know to avoid this renegade business that thinks they can operate outside of every...