Loaves, Fishes & Computers (LFC) — Local services in Salinas

First I will start this review with we are all limited by our experience

With that said I went to L and F in Feb 2019 to have them work on my laptop and instead of working on it it was recommended that I purchase a laptop off E-Bay I did so in Aug 2019 it stopped playing dvd's so i took it back to L and F to see what was wrong they told me it needed a new dvd drive ( by e-mail) i responded to go ahead and purchase it never got a response a month later I went in to office and was told that I had to purchase it first and I told them that I never got a response from there rep ( strike one) a week later I was e-mailed again and told that the seller had sent the wrong part(foul ball) i then went in to said office and was told it was ready it was not the scroll did not work the keyboard did not work the mouse did not work (they all did before it was WORKED ON)then I was told it was also my mother board so they would build and SELL me a laptop after destroying my old ones for parts ( per my recommendation) it has now been over two months (STRIKE TWO) I then waited until Dec.11 to call them and find out what was going on they said they had a built computer for me but did not know what price the boss would charge me! So I had had enough (three months) I told them I just wanted my (now destroyed)laptop back and I would not trust them to change a watch battery . my exp. tells me they played the old...

I called to volunteer here, but unfortunately i was not able to due to the start of coronavirus and my asthma. Other than that, they did take almost a month to set up my already 75% built PC, all I needed was the network adapter to be set up, and my RGB fans/cpu as this was a computer for someone’s birthday and I am not very technologically literate. I did research a lot and after starting it up and checking everything, there isn’t even a network adapter installed. the internet stopped working, and the Ethernet doesn’t work either. This forced me to do intensive research on just to figure out how to fix it. I still haven’t, thus forcing me to keep the PC meant for someone else because it was not set up correctly. It had the operating system installed fine. They also couldn’t get my three PC case fans to work with RGB, and I had to pay $55 (a fair price, but not for what i got) to have a pre bought operating system to be installed with an already built PC. It should not have taken a month, nor should it have been...

My old laptop has been on the blink. How alarming can this be? You tell me? Sounds familiar? Luckily there is Fish & Lopes with their volunteer computer technicians. I would like to thank Gran M, one of the volunteers, who repaired my laptop for two days with his devoting expertise, time & kindness. Working & repairing, backing up data, re-installing the operating system, restoring data & he kindly has installed Publisher, a program that comes in handy for me to use with my writing material. Hurrah! My laptop has been restored. I thank you very much, Grant for your time & kind professionalism. Happy Thanksgiving! You are among the very best. I wish you all at Fish & Lopes safe journey & good fortune. Your help is dearly appreciated. 11/18/16 Sincerely, Gabriele P.S. Grant, good luck on becoming...