CPR Cell Phone Repair — Local services in Salinas

TLDR: Definitely recommend bringing your devices here, their price is well worth their quality. They saved me hundreds of dollars in new hardware!

My gaming computer was having major issues. I couldn't figure out the problem, and I built the thing! It had been running perfectly for over a year so I was confident it was all hooked up right. While I was gaming a BSOD occurred. Computer wouldn't post, nothing would show on the display and an abnormal red LED was shown on my motherboard labeled as "VGA_LED". It was all pointing to a hardware failure due to the fact that it wouldn't even post to the BIOS screen! Tech guys could have easily told me I have a dead motherboard and it would be completely reasonable. However, they ran a few more tests as they were unsure and had one of their best Tech Guys take a look. An employee called him "The Computer Guru" lol. It was fixed on that day! I was only charged for one hour of time ($80) despite all of the troubleshooting and diagnosing. What blew me away was that according the The Computer Guru the problem lied in my operating system... Which is bewildering because my computer never even made it that far in the boot process.. I was sure operating system came after BIOS in the...

Multiple places around Salinas. Plenty of parking and all three locations. Harley crowded with an expedient service.

Always speak and carry themselves professionally and know what they are talking about and have knowledge of what they are working with. Honest about cost and what your electronic might need or upgrade. Always willing to have a short conversation and update you and provide you with information on the electronics you are looking for.

Depending on your device the price might be a you want me to try and be expensive but since they have three locations to accommodate you you won't have to drive outside the city. What I like about The South main store was that they used to have some refurbished electronics for sale I really do hope they bring that back.

Day or night always felt safe and all three of their locations and at night when it gets dark there's plenty of lighting. Under North main location they have phone accessories and tablet covers for sale as well as other accessories. Usually they might have to order a part and have it shipped so the weight will be from 6:00 to 8:00 even 2 weeks.

I appreciate their service and this place is really making a reputation for...

I would give it zero stars if I could! This is their stated policy on their website:

Welcome to The Tech Guys. The Tech Guys is proud to offer a "Free" non intrusive Diagnostic test. We will never charge our customers to diagnose their ailing device; even if you decide not to do the repair with us. Our company will provide you with the possible issues plaguing your device, explain your options, and quote you for the price it will cost to fix the device; all free of charge.

After driving acrossed town to drop of my desktop for a free diagnostic, because we wanted to decide if it was worth it to fix or if we should just buy a new business computer. I was told by the salesperson it would be $30. On top of that they want it up front before they will even look! Who does that? I pay for services after services are rendered. Had they not been scam artists I was prepared to purchase a new computer front them had the old one not been...