The worst massage experience I have ever had.
Please for the love of god listen to the negative reviews. First, the current name of this place isn’t the same as what it brings up. The two ladies, though kind, YELLED ANGRILY at each other to begin the massage in the tiny room they put us in. My table was WET where my right shoulder laid the whole massage and grossed me out.
I tried to be the kindest person ever inside by asking three times for her to please massage harder as we paid for a deep tissue massage. It was a rub and my 4lb dog could walk on my back with more force. Asking three times for more pressure and never getting it is insane.
The two women talked the entire time we were getting massaged and it was not relaxing at all. I agree with another disappointed review that said they think a lady was trained in the back before the massage or the other reviewer who stated the manager “rubs people too”.
Two people walked through the front door while we were getting a massage and the lady massaging my husband opens our private room door and YELLS AT THEM that they are closed and to come back. She also took two phone calls and MADE a phone call while massaging him.
I’m literally so over this place. It’s a scam. Save your money and time and happiness.
Oh there’s more. They pressured us into paying upfront then were upset when we payed card in place of cash. THEN HERES THE KICKER - THEY LITERALLY WOULDNT LET US LEAVE UNTIL WE TIPPED THEM. Asked me twice for a tip while my husband used the restroom and then when he handed them 25, she GRUNTED and said not enough. He just handed them more to get the hell...
Read moreBEST massage I've EVER had- and I've been getting professional massages for over 25 years!! Kevin is some kind of crazy massage guru and I've always thought I'd gone to the best. Went to him on a trusted friend's recommendation. I've been seeing a physical therapist (2 in fact) for my low back and neck for nearly 2 years as well as 2 chiropractors (I have scoliosis which limits my mobility and causes pain). I did not mention this to Kevin- only that I'd had bronchitis for 2 weeks prior and my upper back was knotted from coughing endlessly. However, less than 3 minutes in he immediately zero'd in on both of these areas and worked some kind of vudoo magic!.(actually he incorporated alot of different methods in this massage) as well as hot oil (didn't expect this treat) and hot towels. He pulled/stretched my arms/legs in so many positions during the massage and found motion limitations/painful areas I had no idea I had! All of my joints/muscles were assessed and addressed. This didn't just feel like a pampering/anxiety release- it felt like some kind of Eastern medicinal healing!!! I could truly go on and on, but this review is pretty long already and nothing I say will do this place justice. Just don't judge the outside of the place. Looks like a dive- but holy smokes- inside is...
Read moreUpdate: I had a massage from a new therapist, Michelle. Great technique, pressure, and I appreciated that she asked about my trigger points and worked on them. This place has consistent high quality staff; I don't think you will ever go wrong getting the first therapist available when you call for an appointment. I've had substandard massages at Kura Door and Matrix (with much higher prices!) and I'm a loyal client here.
Update, 4/3/22: Kevin and Lee were booked when I needed a massage and recommended Sherry. She was just as skilled. Great compression and stretching techniques, good communication and she could sense if her pressure was getting too intense. I would still recommend any therapist at this business.
I am a regular client and last week when Kevin was running a little late, Lee worked on me. The quality of her massage was just as good. She has firm pressure and all the tension I had been feeling disappeared. I have been feeling great all week so the effects of her massage last. I would recommend any therapist that works at this location.
I see Kevin frequently; he has a Swedish style and is great about communicating during the massage with regards to the amount of pressure I like and need and what he notices about my trigger points....
Read more