Bratton's Furniture & Mattress — Local services in San Angelo

The one star is for the salesperson, Jennifer is her name I believe. She is the good thing about this place.

My parents bought a washer two days ago and got a broken pipe with flooding as a bonus. The delivery guys blamed it on old parts but they were responsible for what happened.

Mr. Bratton had asked my dad if he knew a plumber and his idea of fixing this was offering them free sheets ($100 value). They just purchased a high priced washing machine and now have to replace floors and walls in multiple rooms at the expense of his employees.

He said he is not responsible and feels like he’s done enough taking care of the plumber.

Mr. Bratton, If I brought my kids into your store and they destroyed several of your displays and I said “I’ll pay for one, I feel like that’s enough.” Better yet, here’s this sign I made, it’s worth $100. You would not consider that to be right considering the damage that was done.

How is what you are doing to my parents right? A good name is far greater than great riches. Which means more to you sir?

I am sharing this review on every outlet and you can call my dad to do the right thing. If you don’t, I will know you do not seek to be a man...

very friendly & knowledgeable staff...it was especially pleasant to have the owner speak with us not only about the value, durability and guarantee of their products but also share his own experiences and some family stories along with several laughs 😊 we felt extremely welcome, not just another customer in their books...thank you all for assisting us on the purchase of our new bed...we have most definitely found our place for future home...

Need furniture? This is the place to go. Great prices and beautiful furniture. Staff is very friendly and will find the perfect furniture for you. They have just about everything you need there. Stop by and ask for David he will be glad...