I left only one star because it made me. First of all when my husband went In and ordered there was a mistake with the order. He caught it before he left and they refused to give a refund but offered to take the food out of our bag that we didn't want. But still no refund. Secondly it took less than 5 minutes to have 5 meals boxed up and put in a bag . That clearly means the food was NOT made fresh. When we got it home and began eating it, immediately we saw the rice was bad. It was not warm and it was hard and stale. The taste of the rice wasn't the normal good taste we have gotten there before. It literally tasted like it had been sitting out a while. The egg rolls were so squishy, cold, and dripping in oil. (Tried to get pic below) My son ordered the general TSO chicken and there was tiny tiny pieces of chicken. Not at all to be considered a chicken meal. It was all veggies. I have to say. It has only been 30 minutes since we attempted to eat this food and already my stomach is in knots like I'm going to be sick. My husband called to see what could be done and they refused to give him a refund. They said at best they could give us 4 free egg rolls. And claimed his manager that was there at the time said it was fresh. So it must be fresh .
This is the worst food and worst customer service I have ever gotten there. They just lost our business and every person I can turn away from them I will. DO...
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I ordered take out twice from this place and it only got worse the second time. The first time the food was ok not too bad. The disappointment was that the sesame chicken had a wierd taste to it and the lo mein noodles were actual spaghetti noodles!
I then ordered again a few days later because I'm not a picky person at all so I figured why not, it's edible. Holy Shiit was I wrong. The general tso chicken was flavorless and kind of had a wierd texture. The tempura shrimp was just plain disgusting. Not real tempura at all. They use some cheap ass batter and just soak it in cheap oil. I literally could not bare eating more than two shrimp and had to toss the rest. Later that night I woke up in pain feeling like throwing up. Not sure exactly which portion had that effect but I'll bet it was the shrimp.
Over all I was not happy with the food which is very hard for me. I normally eat anything that is passable as human food. I will unfortunately never eat this junk again. I think idea be safer...
Read moreHusband and I tried to order from this location over the phone: beef and broccoli with steamed rice (#70), beef sticks/skewers(#7), and steamed dumplings(#6). Very simple, very common Chinese restaurant fare, and (most importantly) ALL ON THEIR MENU. Every item my husband asked for, he was told they did not have.
"Beef and broccoli dinner?" "No, just the beef and broccoli with steamed rice." "Only comes with pork fried rice with the dinner." "No no, I just want the beef and broccoli with steamed rice." "This is a Chinese food restaurant. Not Japanese. We have chicken and broccoli with steamed rice." "... Fine."
"Beef on a skewer." "We don't carry that."
"Order of steamed dumplings." "We only have fried dumplings." "You can't steam them?" "People complain about them when they're steamed."
We didn't put in the order, just got off the phone. Would say "will never eat here again", except for the fact that we didn't...
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