Buddy's Home Furnishings — Local services in San Antonio

What can i say, ive never missed a patment i referred people And yet i get the service i got! I bought a queen mattress which was a display which i clearlyyy told the girl who sold it me (she said she will get back to me) never did when i would call she would give me the run around not even a month with the bed and it had a sink hole! Mind you i work a 12 hr shift ,how did this bed get like this if its new?? I called now and they been giving me the run around just to speak to the manager in charge when i told them they said sorry that lady doesn’t work here no more so i guess thats why they didnt want to help me like its my fault. Since i first got the bed i told her and even then i call and they just say the manager is out or is never there!!! Bed is payed in full already!!! I still call and get the same excuse the manager is not there. They just tell me excuses all the time first that they were going switch the bed ,then seem to had forgot because that day never came.Just bad service no communication what so ever ,but they would surely would charge you the day of payment .On time they called me for a promotion that i qualified for and then i told told them why would I want to get more stuff if yall sold me a old bed and they awkwardly said OH.ill get back to you later and NEVER called me again!!!! So mad that i soend my hard earned momey thinking the bed was new and no i get a a old bed within two weeks had a sink hole. Smh do not buy from this olace they don’t care for customers...

Inspect any furniture when you purchase from here. They delivered a couch full of animal hair and bed bugs. And refusing to do anything about it. One I don't own any pets and two only place these damn things are located is on the couch. Nowhere else in my house has them. The guy that they sent to my house can vouch for it as well. So now I have to go through the run around to get compensation. Reached out to corporate in FL and TX. Reaching out to BBB. I have pictures and videos. All of my phone calls are recorded so Raul the manager is not off the hook because he's rude as hell. I've spoke with an friend who is an attorney and they went over my contract and what yall doing is wrong. See that Buddy has a couple of law suits already you'll think they'll be on their...

I've been to this location several times from getting beds for my kids or gaming systems just different things that I need it and didn't have all the money all at one time so this opportunity to pay payments and even get same as cash always been helpful they always work with me over the years and then right now I needed a certain item for my daughter they didn't carry it in the store Raul told me that he would check out other locations to see if he could get it in for me sure enough he was able to get the phone 😁 and they're even going to honor the flyer that I got in my email that say they match your down payment so my experience been great you should check out their location if they don't have it in store they would definitely work hard to get the item...