Don's & Ben's — Local services in San Antonio

Order ahead online on the 1542 Bandera road location on the day before New Year’s Eve and was told they couldn’t fill my order I ordered a 75$ casa migos trying to prepare for New Year’s Eve. They said they couldn’t fill it for suspicious activity so I say ok can I have my money back they say to go online and cancel it I go to the website and it says I have to call the store to cancel it so I call and say it’s me again and they left me on hold for 45 minutes hoping I would hang up and I did so now I didn’t have a bottle for new years and guessing screwed out of 75$ I tried getting a corporate number I left emails on the website I really don’t know what to do at this point but I know I’ll will stick to what I know which is specs I’ve never had this...

Give credit where credit is due. I have been to this location a few times over the past 3 years now and I have to give credit where credit is due. 1. The store is ALWAYS very clean. 2. They have what I am looking for on hand. 3. All of the employees I have encountered were courteous, friendly; and knowledgeable. Simply put, this is a model of how a business should be...

Customer for years but this was a new location to us. We had a medical emergency & my spouse was denied access to bathroom facility. The gentleman could have verified this if he had assisted him to the bathroom. He would have seen the surgical bandage. Instead my spouse was humiliated in front of other customers. When I complained I was told to take my...