GameStop — Local services in San Antonio

Attn: @JD First off you do not need to be rude or ugly about the young lady who was trying to help you find the USED item for your son. If you usually check online inventory statuses for stores then you should know it takes 24-48 to update. Even at that, if it only has 1 or 2 of a specific item you should know dam well it ain't probably gonna be there. Now for her only looking for a minute. I was in the store at that moment and I sure remember this situation. She should only have to take a minute or so because she should know where her stock should be held. But obviously you don't shop here much cause if you did you would know she just helps out here. The regular employees are 2-3 other guys who I have known to be pushy and rude at times but are helpful. And as for the store being a "disaster area" she had just had a huge rush of young kids go in for nothing. So don't judge what you know nothing about. She handled this whole situation and this dad very well. No need to be rude to the...

I find it disappointing that they sell consoles in poor condition. On May 10, 2025, I bought a 1T Xbox Series X console and it came out defective. Due to work reasons, I couldn't exchange it until today, May 29, 2025. And guess what, it also came out defective. For personal reasons, I still haven't been able to get any documents in the country. I had to ask a friend to help me get the console's warranty done. The truth is, I feel very offended and a little upset that they sell consoles in poor condition and ruin the dreams of a young video game lover. I have proof of both consoles failing. And if you're wondering, no, it's not the TV since I bought it the same day I bought the first console. It's brand new.

Thank you for your attention and best regards. I don't speak English. I just translated this so you...

Shut this place down! Horrible experience at this location. I will never return here again! Looking for a game console charger for my Son, which the Website said "(2) in-stock at this location"." Asked the girl behind the counter to help me find it and she said, "I can't find them anywhere." She literally looked for them for 1 minutes and printed me a receipt to go to a location across town for me to go over there. This store location was a mess, items scattered all over the place, all over the floor, counter and shelves. Horrible, horrendous, and all around disgusting experience! Stay away, and tell everyone you know to do the same. Don't waste your time here. Please, replace this store with better Management or just a different store entirely. I'd give zero stars if...