Mi Casa Furniture — Local services in San Antonio

Went to this store on a suggestion from a co-worker as I was new in town. I found the female store owner very nice and helpful and was introduced to her husband and the co-owner of the store. I ended up purchasing a set of planters that both the owner and myself inspected and they were fine. I also purchased a recliner and loveseat that the owner had said that they had just gotten in that day. There were still crumbs in the cup holders. She said they would be cleaned up before delivery. Upon delivery, there were two broken pieces off of the planters, the same crumbs in the cup holders in the console between the seats of the loveseat, and worst of it all was that there are cockroaches infested in the furniture. I tried talking to the male owner and he would not give me a refund. Said they would buy back the furniture for $400.00 (more than half of what my total bill with tax). They (the male - very much a hot head and inflexible and uncompromising), still refuse to give me a refund, did not seem concerned that the planters were broken on delivery and will no longer take my calls. I've contacted the Better Business Bureau. If you can at all help it. I would sincerely recommend you find somewhere else to purchase your...

Once again my experience from this store was far from a let down! I've purchased several times from them and have always been happy with the price, styles, and customer service! This time was a little different because I had a same day home delivery and installation included, Eian arrived on time, was very communicative, and kept everything professional. My husband and I went there knowing what kind of furniture we wanted but wasn't sure of the style yet and the salesman John was very patient and knowledgable about all merchandise. I will continue business with them and highly...

This place is a gem, i was looking for a mattress in the $500 price range not including box spring. I went to countless places and they only had like 2 options for me, but this place has so many options. I fell in love with one of the used beds and it was normally priced at $1200 new. They gave me the mattress and box spring for $420. I spent less than my budget and its so comfortable. I wasna little worried about bed bugs, but they assured me everything was professional cleaned and 2 weeks later, no issues at all. Just sleeping...