GameStop — Local services in San Bernardino

I love this GameStop. I've done my business with them for a few years now and continue to do so even though I moved and that there's even one or two closer ones to me now. They do a fabulous job in explaining things even when it's those questions we ask that by chance they may not know completely. (Happens everywhere right) HA! Like at restaurants etc. They are VERY nice and cool and outgoing people there, customers AND employees. Sometimes I come in with tall orders and sometimes just buy a game or trading cards and done deal. I love the opportunity to save being a member I never feel ripped off or anything. They get me with the amazing products they sell as well. Cups, plushies, Pokemon this Pokemon that!!! It's LIKE heaven!!! 😍 Thank you guys for your amazing...

Always a great experience and helpful employees. Recently went into 2 different gamestops in which 1 told me I didn’t have a warranty on a controller, and the other told me they couldn’t do the exchange cus I didn’t have the “physical long receipt”. Came to good ol university parkway location and they ensured me I did have my warranty still and the sticker on the bag was the receipt. Whatever Caleb is doing to train his employees here he is doing it right and they are always extremely helpful. The man and woman who were weeding today (July 20th 2025) did a great job on helping and fixed my problem with the other 2 locations giving terrible service. Great...

I've been shopping here for over 16 years and the service has improved steadily to what it is now.

I'm writing today because of how helpful an employee was with my hunt for the PS5. Had they not given me advice on how their site works and what to do to insure I got one, I might have had to wait until 2022 to get one!

I've asked at other retailers and locations before, and was always met with a bit of a standoffish attitude followed by snarky attitudes, not here though, it's the total opposite. The air here is friendly, and the answers are well informed and the employees are great with customer service.

I cannot stress it enough how helpful the...