I am so very proud of the advances that you and your company have made alongside the community concerning social consciousness - most notably, the 'Coastal Sea' program. We would not be able to deliver on our mission without your company's transportation services. Often the unsung heroes need an advocate, and I don't know if you can appreciate the impact that you, continually, provide San Diego, but you should know.
First, I always overhear the kids talk about how 'lit' it was to spend their philanthropy hours on a party bus heading to the beach. But that's not the impression I want to relay, today. Most often and immediately, after those comments, I overhear how the kids can't believe how the wrecked the ocean is here - in America. Then, I watch their actions. They, actually, put garbage in the trash, even waste as insignificant as lint in the proper place, and they're curious about repurposing single-use plastics. While qualitatively anecdotal, I believe these overheard testimonies elucidate how a simple limo bus can go beyond transporting kids to transforming a kid's perspective on life and others...
Most importantly, I do not want to understate the following: Your efforts -- IMPRINT AN IMPETUS TO GIVE BACK ON KIDS THAT MAY NOT HAVE THOSE SAME INFLUENCES OTHERWISE--
Like bus treads over a soul, I wish that you could feel the same degree of impact. These often-forgotten kids rarely witness 'cool' adults that earnestly exhibit how you can both live your life, as well as, give back - all in the same breath. In the same way that some may dismiss charity work as an afterthought, some dismiss these kids and their impact. Witnessing when they understand the connectedness of this world and the importance of their actions changes you. I believe that this sows a seed of self-worth, and so, your efforts till the fields of our future.
I, also, believe that you should raise your rates. So that I don't feel so very guilty about all the buses we 'borrow' and all the fuel we use every week. :) Hopefully, you get the electric vehicles soon; scale that impact!
Finally, I can't imagine how personally stressful the party bus biz must be; better you than me. And from me to you, stay strong! While you can't make everyone happy, and regardless if a party bus can help some make friends, I am thankful for the friendship that you provide even when it isn't popular or personally beneficial. Please continue fighting the good fight - one party bus at...
Read morePISS POOR CUSTOMER SERVIVE; NOT WORTH $625; DONT WASTE YOUR TIME. Let me hit all the highlights. 2/17/19, It was my birthday party, nothing went as planned and the manager argued and scolded me that my grievances weren't that serious. MANAGEMENT was SUPER UNPROFESSIONAL. Driver showed up late and the manager lied and said I gave them the wrong number although I called them at the exact time they were supposed to pick us up and they weren't there.The bus they were supposed to send was broken so they sent a bus that was very outdated. Dingy white seats, floor panels lifting (I literally tripped over a lift in the floor). There were no cups even though we were told they would be provided SO NO ONE COULD DRINK right away. The driver said he could just take us to the store and we could get some cups. Long story short. We went to grab a friend (who brought the cups), I called management to share my grievances and was argued with instead of receiving any sort of apology or compensation even though their failure to plan made us late for our event. He said we could just keep the bus longer but it was not my plan to stay out later. I told him that wouldn't work. I said if they can't come up with anything better than that I could just take a refund and catch UBER and he agreed to just give me my money back instead of at least offering us a ride to my destination or anything to fix the issues. Just basically didn't value our patronage and chose to leave this HORRIBLE and lasting impression on his business. DON'T WASTE YOUR TIME. The bus nor the service was...
Read moreWe paid for the Liberty bus because it seats 50 people and got a smaller bus, we had 45 people in our group, plus our coolers, No one notified me that we weren’t going to get the bus that we paid for, we had no other option but to use it and we had about 8 people having to stand the hours that we rented the bus for. The bus was late and the wrong bus showed up. The bus had a restroom on it but it smelled very bad and no lights or lock on it, besides all of this the bus driver ROD was a HORRIBLE driver we all thought we were going to get in an accident!!! He was on his phone talking,speeding and not obeying the laws. When we arrived at our destination and I was upset because we only had 15 mins to stay at our casino so I called his boss and complained that it wasn’t my fault that we were late and could not stay long, his boss extended the time by 45 mins and I agreed but after Rod got off the phone with his boss he was very upset that we had to stay and that he was going to miss out on another pick up, Not my problem. He had the nerve to come up to me and ask that I tip him well because he was losing money!! This is very unprofessional!! I would think they would offer a discount because we didn’t get what we paid for but no because they got paid in full before they showed up!! Very unhappy and...
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