Purple - Valley Fair Mall — Local services in San Jose

If you're skimming reviews, then I'll just say that, to me, the Purple mattress is a very comfortable mattress. Check one out for yourself.

On a scale from "I'm OK sleeping on any mattress" to "I've got to have a comfortable mattress to sleep", I'm one of the latter. Just like Goldilocks, I've tried many mattresses over time. I tried Sleep Number, Tempur-Pedic, Simmons, Sealy, Serta, Kirkland, adjustable slat beds, etc. Some were too hard. Some were too soft. Some felt just OK (at first). But, they all got very uncomfortable over time (even with each of the "adjustable" beds).

I'm not a small guy. Overtime, each mattress I tried would eventually develop a serious depression in the bed under my weight - no matter what "adjustments" were made to the mattress or frame. For me, I would wake up multiple times a night wanting to shift positions in the attempt to try to alleviate the pain I'd be feeling in my lower back.

Then, from time to time. I began noticing that soon after laying down for the night, my back was already aching. The thing is, I wasn't feeling the ache when I laid down.

Within the last few years, I came across the Purple mattress advertisements. The videos didn't show the typical catalog models laying on beds with the phony grins on their faces. The Purple ads had a humor approach to them, yet they started showing me "why" these mattresses may be what I have been looking for. The mattresses were a little pricier that I was wanting to pay, so I just kept tabs on them for a year or two - trying to get a little more mileage out of my ache-mattress.

Then, I decided to buy a Purple mattress - without every having so much as laid down on one. Big gamble I knew, but they did have a generous refund offer. I didn't realize it at the time, but the Purple mattresses were in various mattress showrooms.

IMPORTANT - One thing you need to be aware of, in case you aren't already is that the Purple mattress comes with just the mattress. There is no "box spring" that comes with it. This was news to me because I hadn't noticed it when I ordered the mattress. But, it's a relatively tall mattress, so I figured I'd just lay in on the slats of my existing sleigh bed frame. After I had ordered the mattress, I noticed that Purple has specifications for the support needed for the mattress, as well as for the warranty. I realized that my bed frame's slats were too far apart from each other. Should I buy more slats? Cut a piece of plywood to size?

Then, I noticed that Purple also sells an inexpensive metal mattress frame that is designed for proper mattress support and warranty support. So, I bought it - praying that it would fit within the perimeter of my sleigh bed frame. Fortunately, it did - perfectly. Word to the wise - take this into account when you buy a Purple mattress.

I've been sleeping on my Purple mattress for a couple years now. And, I'm happy to say that is is by far the most comfortable mattress I've ever slept on - all the way trough the night. No more wanting to get out of bed in the morning just to make my lower back pain go away. Now, I think of reasons why I should stay in bed. When you combine a Purple mattress with their Purple pillows (I bought two) and a leg pillow for your knees (not a Purple), well then you have the closet thing to sleep nirvana that there is.

8/16/2022 Update - I've been sleeping on the same Purple mattress for a couple years now, and it's still an amazingly comfortable bed for me. In all the other mattresses I've tried in the past, each mattress had developed a serious depression on my side of the bed within a couple years. But, not with my Purple. I look forward to laying on my Purple. Every. Single. Night.

I highly recommend that you check-out a Purple mattress. I believe you will be glad you did. I bought the Purple Hybrid Premier Mattress, Purple Harmony Pillows, and the Purple Platform Bed Frame. They also sell a foundation frame.

Thank you for Liking this review - and for sharing it to help others get a...

I recently had the pleasure of visiting Purple Mattress in Westfield Valley Fair to purchase a new mattress and pillows, and I must say that my experience was nothing short of exceptional. From the moment I stepped into the store, I was greeted by Andrew, a knowledgeable and friendly salesperson who made my shopping journey an absolute delight.

Andrew took the time to understand my specific needs and preferences when it came to finding the perfect mattress and pillows. He was patient, attentive, and genuinely invested in ensuring that I found the right fit for a good night's sleep. His expertise and product knowledge were impressive, as he effortlessly guided me through the various options available, explaining the unique features and benefits of each one.

One of the highlights of shopping at Purple Mattress was the opportunity to try out their innovative comfort technology. Andrew encouraged me to experience the Purple Grid, a game-changer in mattress design that provided an unparalleled level of support and pressure relief. I was blown away by the exceptional comfort and the way it conformed to my body, offering me a truly personalized sleep experience. I went to other mattress stores and none of the other mattresses compared to the Purple Mattress.

When it came to selecting pillows, Andrew's recommendations were spot-on. He helped me understand the importance of proper neck and spine alignment and suggested the perfect pillow to complement my mattress choice. It was refreshing to work with someone who genuinely cared about my sleep quality and well-being and who knew what he was talking about without being pushy or sales-y.

The overall ambiance of the store was inviting and well-organized. The mattresses and pillows were displayed in an aesthetically pleasing manner, allowing me to visualize how they would fit into my bedroom decor. We were also encouraged to lay down and try the mattress and pillows out. Andrew's expertise and professionalism made the entire process seamless, and I never felt pressured to make a rushed decision.

The delivery process was efficient and hassle-free. The team was punctual and handled everything with care, ensuring that my new mattress and pillows arrived in pristine condition. They were also super fast in removing my old mattress as well.

Since sleeping on my Purple Mattress and pillows, I have experienced a significant improvement my overall quality of sleep and staying asleep. The mattress provides the perfect balance of support and comfort, while the pillows cradle my head and neck just right. No more neck pain!

I wholeheartedly recommend Purple Mattress at Westfield Valley Fair to anyone in search of a superior sleep experience. Andrew's professionalism, expertise, and genuine passion for helping customers find their perfect mattress and pillows truly set him apart. Thank you, Andrew, for making my mattress shopping experience a memorable one. Purple Mattress and Andrew have definitely earned my trust...

I wanted to take a moment to express our sincere gratitude for the exceptional service provided by the Purple West Valley team, especially Daryl.

We visited the West Valley Purple store on three separate occasions before finalizing our purchase. During our first visit, we tried out the mattresses and received a quote from Dow based on our initial request. On our second visit, we had some questions about the bed frame, and Steven was incredibly patient in answering all of them. We ultimately decided to go with a non-Purple bed frame, as the Purple frame would have been too tall once the Rejuvenate Premier mattress was placed on it.

Finally, when we were ready to place our order for the mattress, Daryl went above and beyond in providing exceptional service. He helped us ensure that the space between the slats and the weight capacity of the bed frame from another store were suitable for the Rejuvenate Premier mattress. Additionally, he made sure we received all available store discounts, including a welcome discount that had some unique conditions. Daryl also assisted with scheduling the delivery, as the mattress was set to arrive before the bed frame.

Daryl’s patience, thoroughness, thoughtfulness, and friendly demeanor truly made a difference. He made us feel welcomed and right at home throughout the...