While the store had some great finds, there were a few areas that could use improvement. They only have two fitting rooms, which is not enough to meet customer needs and should be addressed. Additionally, the restroom was out of order. I hope this was just a temporary issue, as every establishment needs to have functional restrooms.
On a positive note, the person who greeted us at the front door was very helpful. I wanted to try on some clothes that required the tags to be removed, and he kindly asked his supervisor for approval and took care of it.
One of the main reasons I don't usually shop at Burlington is because the lines are always long. This time, there were three tellers but still a long line of customers, which is another area that needs improvement.
Overall, despite the inconveniences, I did find some...
Read moreTerrible service, the employees have no respect for their customers, especially when they want to use the bathroom, they say that it is out of order and the workers using them. I found an employee in the bathroom and asked her if my 3-year-old son could use the bathroom and It was an emergency and they said they weren't allowed to use the bathroom so my son couldn't stand it and he got into his clothes.Terrible service, the employees have no respect for their customers, especially when they want to use the bathroom, they say that it is out of order and the workers using them. I found an employee in the bathroom and asked her if my 3-year-old son could use the bathroom and It was an emergency and they said they weren't allowed to use the bathroom so my son couldn't stand it and he got into...
Read moreI am assuming its supply chain issues caused by the pandemic coupled with the aftermath of Christmas, but the shelves were as bare as a baby's bum in summer. I mean it was awful. Generally they have a great assortment of clothes, shoes, and home goods. However, this time the store was more than half empty. There was one cashier, she was awesome, who did her absolute best. Normally. I would recommend a pass on a store in this condition, but it shares this location with Walmart, Sees Candy, Homedepot and Dollar Tree, so if you are out shopping any way, take a peak and see if they...
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