DISASTER! GO ELSEWHERE! The company was the contractor hired by Ikea to fabricate and install counters for me. First, the process took over 3 MONTHS before resolution. The order was made and paid for in early November 2022 and the problems were not resolved until Mid-February 2023.
This place was contracted by IKEA to install kitchen countertops. The contractors could not get a seam between two slabs seamless enough and I was left with about a 1/16" lip. NCK reordered countertops, took two month, same result. Countertops were made by Caesarstone and according to the company are within specs. So go figure! Also during the install a cabinet door was scratched. White NCK accepted responsibility I had to go to their office in person for reimbursement! NCKs customer service is apparently outsourced to Philippines, which apparently makes then unable to do refunds remotely. How does that makes any sense? IKEA was no help throughout either. I'm happy with neither IKEA, nor NCK, nor...
   Read moreWe had a great experience working with Carlos and Teresa for our kitchen renovation. Carlos was patient and meticulous when helping us with designing the cabinet layout. He ensured that our cabinets fits perfectly and helped with ordering timely replacements when our contractor (from elsewhere) made a mistake during the installation. Teresa was very responsive and quickly resolved the issue when we realized that an additional hole is needed for the dishwasher air gap after the countertop was installed. Overall we are very happy with how our cabinets and...
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