City Car Radio and Air inc. — Local services in San Rafael

I bought my whole stereo here about a year and a half ago. I was having some trouble with the speakers and they took care of it the same day and didn't charge me anything. They do a great job and the owner is true to his word. I highly recommend them for the real bump in the trunk that you are looking for..... this is a follow up.. Don't go anywhere else, most places I called had no time were all about the money. Juan wants to make sure his customers are happy, everytime I called he always said just bring it in. Juan is there early and works late. Antonio his installer is great and they have a great team. Save yourself a headache and deal with someone like Juan who cares about making you happy. Update my stereo stopped working right last week February 2024. I called Juan because I was down the street already, he got me in within an hour and only charged me for the part! Most other places would have brushed you off and made you make an appointment for at least a week later. Juan was busy but he makes sure his customers are satisfied. He is the best at after market and sell relationships. This place is very loyal to...

I don't normally post reviews, but after the experience I had with Juan at City Car Radio I had to pay respect where it was due. These are the hardest working and most motivated people I have seen in the business. After getting my car back from my auto body with overspray, the shop sent me to drop the car off at City Car Radio and Air Inc. For a clay bar, Polish, and wax. I was frustrated going into the whole situation given what had happened with the body shop and the lack of care and detail that was given to my car, but after getting the car back from Juan I was happier than when I had purchased it new. The paint looked immaculate. And prior it had overspray, swirl marks and some more things. I mentioned a small stain in the carpet and he took care of it without any worry. He really treats you like family there. I will definitely be going back in the future for any detailing or audio needs. 10/10 would recommend. BTW the car was a Ford Focus RS with 9k miles on it. Will add photos later...

City Car Radio has been our go-to for all our car audio needs for years. Juan, the man behind the magic, is nothing short of exceptional. His expertise in installing radios and upgrading vehicle systems with Apple Play is unparalleled. He has even gone above and beyond to retrieve key fobs from the most inaccessible places and detailed our vehicles to perfection.

Juan's fairness, honesty, and reliability are the pillars that make City Car Radio stand out. His deep knowledge of the field and his unwavering commitment to customer service are truly commendable. It's no wonder that City Car Radio boasts nearly perfect five-star reviews.

In a world where genuine customer service is a rarity, City Car Radio is a breath of fresh air. I wish all businesses could take a page from their book. If you're looking for top-notch service and a team that goes the extra mile, look no further than City Car Radio. They've earned every one of those...