I have had a wonderful experience shopping at SLEEP365 in San Rafael! I had been searching for a mattress for over a year and I happened to come across a website for the Naturepedic mattress and I found a local showroom at SLEEP365 in San Rafael. I have a lot of chemical sensitivities and I was very specific about the materials that I didn’t want in a mattress, as well as the comfort that I needed in a mattress, which up until this point was impossible to find. I was so happy to find that the showroom had all of the different Naturepedic mattresses/models, as well as every variation of comfort level from firm to plush to try out. Richard was so very helpful in guiding me to choose a mattress that was perfect for me! I had so many questions and I came into the store 3 different times, trying out different mattress configurations. Richard was amazingly patient, informative and so helpful in helping me to make my decision on which mattress was best for me. I ended up buying the EOS Trilux mattress with a wool topper and it has been the best, most comfortable mattress that I have ever slept on! Thank You Richard for all...
Read moreHusband and I made a special two-hour trip on a Saturday to the SF Sleep 365 to try the Naturepedic mattresses only to learn that it was closed and open by appointment only. Big mistake! Thankfully, Edwin was in the store and graciously took his time to let us try out all the mattresses we were considering. The next business day I spoke with Richard at Sleep 365 Marin to go over my order of the EOS Pillow Top which allows quite a bit of customization with springs and two layers of latex. Richard was extremely knowledgeable and personable and led me to the right decisions for the different layers. White-glove delivery and installation was easy -- it's worth the money -- and we love our mattress. I love that you can change out layers until the mattress is right for you (although we had such good advice from Richard that we did not need to do that). This is a quality mattress and well worth the price. Although I buy a lot of things online, it is well worth it to go to the store in this case to make sure you are satisfied with the...
Read moreI have bought a Concerto Pillow Top Plush Hybrid Matress, and absolutely love the mattress. It is soft, but supportive, and I have been getting a great full nights' sleep.
Besides the great mattress my experience with the store was wonderful. I made an appointment - which I later realized was not during their regular hours - and Richard met with warm welcome. He was very helpful, answered all my questions, and left me trying the mattresses I was comparing without any pressure. I did not decide right away and came back few days later, he was as kind and welcoming as the first time.
I also decided to get the bed frame which is wonderful as well, it is non-toxic, beautifully looking wood.
It took several weeks for the bed to be made and arrive, but it was definitely worth the wait. The delivery company was very collaborative and accommodating. I highly recommend this store, and...
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