Dunham's Sports — Local services in Sandy Township

I am giving Dunham's 1⭐ for the fact that they have quality merchandise! However 🤔 they need people to care more about👋 The Customer 👋 and assisting new customers to find the merchandise within the store & also to find dressing rooms! A tall man with a scanner totally ignored me, 👀Looked 👀 right at me the turned and walked 🚶‍♂️away from me! The girls in there were to busy socializing to even hear me! I had to be Obnoxious, Loud & Cause a scene to get any attention! This was 4 p.m. on a Friday Afternoon 😳 I was in there for a beanie 👒 🎒pack pack & 👖pants for my kids. I had not been in the new location yet 😕 but was very upset with the lack of customer service & sales! I just needed to by 3 things & get out! This situation made me late to a doctors appointment for my kids... We did buy a 🎒back pack & beanie for my daughter, but ended up not buying the Multiple pairs of jeans, because we could not get assistance in a timely fashion to find the jeans or the dressing room etc... If someone in that place acted like they cared to have a job we would have spent...

Worst experience, only saw 2 people working, and both were at the register. I tried to buy a pair of work boots, after 10 minutes of standing there one of them finally asked me if I needed help, when I said yes and the size I needed, he went to look for them, he brought back a bigger size and said he didn't have the size I asked for, he then disappeared again while I tried them, surprisingly they were to big, I waited again for about 10 minutes but could not get any help to see if they had another size smaller or even a different style, there was literally nobody there that to help the customers unless you went to the register and got somebody, lousy customer service, I hope all their stores are not...

I have encountered the same female clerk several times. Today, I asked her if she could please tell me where the fitting rooms are. She stated in a snide voice,”Over there.” She did not specify the location so the information was useless. Taken aback by her tone, I responded, “Over there could mean anywhere. Some people are just not meant to be in customer service.” This had taken place on December 6, 2023, at around 3:50 p.m. There were prior occasions where her tone was often short during other shopping experiences. If you do not want to work there, then there are always options in life. Do your job. Customer service is to serve...