Mike's Jewelry — Local services in Santa Clarita

Absolutely terrible experience. This is the second incident I’ve had with him. The first time my mom and I went in he broke knob on the the side of the my moms Movado then forced us to pay for his damages. After a lot of verbal arguing he replaced it. The second incident happened today. I went in to get my battery replaced on my watch because out front he has a huge sign stating “watch battery replacement $5.95” and when I got inside he verbally confirms that it is only $5.95 to replace a watch battery. The second he is done changing my watch battery he demands that I pay $10 instead. He did not disclose the $10 with me before hand. Do...

I took my watch in for a new battery, he told me to come back next week and I did come back the following week, then he tells me to come back tomorrow, I said please just give me my watch back tired of coming back and forth, so puts all pieces of my watch in a plastic bag, I took my watch to another place and they said these parts are not the right parts for my Fossil watch, very disappointed with this guy, and I’ll never ever do business here again, and he ruined my watch that was only a little more than one year old, this was the first time it needed a battery, he must have taken the parts to my expensive watch to his own benefit,...

I work a 12 hour night shift, so seeing that the shop opened at 9am was perfect. Got there at 9am, but no shop. I call and a guy answered and told me they moved over by the super cuts, and wouldn't open til 10am. Ok, well, I'm already there, so I wait. 10am and the door is still locked. Ok, I'll wait a little longer, maybe he needs a few minutes. 10:15, still locked. I call again at 10:25, and no answer....