Absolutely HORRIBLE customer service. I went into the shop this morning and ordered to go. When I got to my destination, I noticed my ordered was made incorrectly and called immediately to report it. I requested a credit for a future visit and was denied. I was met with complete rudeness. The employee argued with me and told me I ordered my food wrong. I explained that I have food allergies so I could not eat what I received. They were insistent that I ordered what I received and became aggressive towards me. They ended up telling me to take my business elsewhere and hung up! I will definitely take their advice and be taking my...
Read moreI have lived in Santa Clarita all my life and never have I had a horrible experience at s&s donuts until today! I understand inflation has happened but when a dozen donuts cost almost $20 dollars and they taste nasty something is wrong Don't know if the new young owner knows the saying If it ain't broke don't fix it Donuts taste like they are stale and from the night before even though she grabbed them from the back Also wouldn't hurt to make the environment a little more friendly with a smile from the owner from time to time I will start making the drive across town to Pam's donuts in Saugus I wish it would allow me to make a...
Read moreTwo things they have that are seriously next level good. Their plain ole yeast glazed doughnut. I know what you're thinking, it's a glazed doughnut, everyone has them. Nope, nope, nopity no. Not like these guys. It is PERFECTION. It's not too sweet (krispy kreme) it's fluffy, the glaze is just the right amount and they melt in your mouth. Seriously, best glazed doughnut I've ever had. They're ridiculously good. Their ham and cheese croissant. WHAT! It's mind blowingly delicious. Especially if you get there early and they're still warm, Holy smokes....
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