World of Stones and Mystics — Local services in Santa Cruz

I encourage everyone to please support local businesses this Christmas and buy gifts for loved ones from Henry's shop. I will be buying everyone's gifts from him this year because during this economic time it's so important to think about where your hard earned money goes and who it benefits. Henry told me today he's been at this location for 10 years and I would hate to see another business close down in our community because of capitalism, like the insane rent cost in downtown. I look forward to each visit to his shop and he has been unable to be open as often because of personal reasons.

I have bought thousands of dollars worth of crystals and been to stores all over the place but this is my favorite place of all. Henry is so kind and will go over the crystal identifications with you and offer you little papers describing the healing properties of each one. I am so happy everytime I come here.

I would like to address the negative reviews I've read by sharing my own experiences in his shop. While it may seem unusual to not have prices on everything such as those in the bins. It is because those are priced by weight and I actually prefer this method over charging a set price for the range of sizes. If you are on a budget choose the smaller sizes. He calculates everything in front of you so he is not just "making things up". So if you see more rare or expensive crystals choose the smaller weighted ones so you can still have it in your collection for not as expensive of a price. Also regarding his comments on please do not touch crystals on shelves etc. It is posted in large font everywhere in the store. It is not fair of you to be upset for him enforcing these rules when he is constantly robbed of his livelihood. I have seen adults and children all disregard his requests and claim they didn't know while I was shopping. While I understand children may not all be able to read or understand this it is an adults responsibility to teach a child to respect others possessions.

He is willing to show you items on shelves with his assistance. When the store is busier I'm sure he is more worried about theft and it is reasonable for him to remind people of the posted signs if people are getting their hands too close to such expensive crystals.

I appreciate you so much for for the kind service the past 3 years I have visited your shop Henry. I treasure all the crystals I have bought from you. I hope I can continue to buy from you for many more...

Very rude individual working in this store. Probably one of the worst rock/crystal shops I've been too. No pricing on anything and the employee/owner refused to give any pricing until you pick everything out that you like and are ready to checkout, this allows them to price gouge whenever they feel like it.

UPDATE: The owner had responded to my above concerns, claiming that I was in conspiracy with another reviewer, and that I am lying about my statement about pricing. Sure there is pricing on a select few items, however everything else that is priced by weight, the owner would not give even a range of prices on. Instead the owner made excuses about having too many items to be able to tell what the prices are. I have been into many shops and have never been into one that would not allow me to know the prices until I was done selecting pieces. Had the owner even said something along the lines of, I can't say exactly due to the number of different pieces I have available but they are anywhere between the range of $x.xx to $x.xx then this would have been a much different review. I also don't care what other reviews have been on a shop. I will always leave truthful reviews about businesses and how I was treated within those business by the individuals working there. If an owner of a business wants to read my review and then call me a liar then so be it, but I will ensure that I update my review to provide even more clarity and to call out the childish behavior. As always take each review you read with a grain of salt, but I advise you to look back through previous reviews before entering this business. I wish I had, the responses left by the owner to any negative review is always rude or demeaning and very informative about the owners behavior. Always claiming that there is no way the they are in the wrong and that each customer is wrong, "vindictive", or just flat out lying.

To the owner: The way you handle some customers, and then respond if they had a bad experience while dealing with you, is appalling. I understand that you feel a customer is wrong, but simply stating something along the lines of "you're wrong, and your review is proof in my mind that it's a waste of time to try to make a situation better." Is very...

I GIVE NEGATIVE 1 STAR! I loved this store im a gem collector and this is a beautifully done store, but When we walked in we were seen but never greeted, ok no big deal but..The owner "man" in the store was extremely RUDE! to my boyfriend and yelled at him if he could read he YELLED AT HIM, here were the mans words " It says DONT TOUCH, can you read!" (HIM YELLING)I said he's not not touching it, then rudely he says to my boyfriend "CANT YOU READ!!" So my instant reply is .. He can! And he's not touching it! he just opened the little info paper on it to read! He apologized to us and said from the angle it looked like he was touching something..WOW, I MEAN REALLY IS THAT HOW YOU TALK TO A NEW CUSTOMER!? If you have to put up tons of do not touch signs then why not put glass locking doors! I'm very sadden..were not sure if it was a racist issue or what but it was so inappropriate to yell at ur customer, I instantly said let's go..because no one deserves to be yelled at if they...