Goldsmith Appliance Sales and Repair — Local services in Santee

Paul came to the rescue. My washing machine decided to display code and stop working suddenly Saturday night. I had had enough with things breaking down recently and just didn't have the energy to deal with one more issue. I was willing to purchase another washer and just get rid of my current one because I was so worn out. I got in touch with Paul and told him what I was looking for and had decided on purchasing a washer from him when he asked what was wrong with my current washer. He told me he did repairs and was located in same neighborhood as me. I told him my issue and he asked me to call him. He had me go out to the washing machine and follow steps to troubleshoot my issue. He told me it was a simple fix and that he could come next day same time as he was planning to bring me the washer I had decided on. He showed up next day when he said he would and told me I could watch so I could see what was causing my issue. He worked rapidly, knowledgeably and had it fixed in no time at all. He then ran a "diagnostic", and everything was ready to go and I could wash my clothes again. He was very reasonable and saved me money and the trouble of having to get another washing machine. I would highly recommend Paul and his store and plan on calling him in the future should I run into any issues, will definitely be doing business with him again and recommending him to all who need a repairman or to those who need to purchase an appliance. 5 star rating all...

So my husband an I purchased a front loading Samsung washing machine since our last washer took a nose dive (not purchased here). This seemed like the most affordable option.

The seller is extremely nice and professional you can tell he is very experienced. I was hesitant to buy a Samsung though. He reassured me that if I have any problems within the warranty time period he would be out and make it right with no cost to me.

Well it ran great for 2 1/2 months and then my washer had a small leak. I called him up letting him know the issue and I got no grief. He sent over the gentleman (I wish I remembered his name) but very nice Hispanic gentlemen (also very knowledgeable). They both went above and beyond to make sure I was taken care of for no cost to me! He had to make multiple trips out and even replaced my current washer with a newer model that had a bigger drum. He told me that the washer part would be multiple days out so this was the best option.

Heck ya it is!! I have a husband and four kids and they knew I couldn't be without one for that long. All that to say they went above and BEYOND what a big name company would have done. I took a little time before I wrote this review because I wanted to make sure the newer washer was going to continue to work; and it has been great! I had a five star experience. Will purchase his products again in the future! I know where I will be coming for that propane front loader dryer I'm...

Paul was so helpful! I went in with little to know information about my rental properties washing machine that had been leaking and acting crazy that was only 2 years old and told Paul all the info and he took the time to tell me I didn’t need to buy anything from him and I could fix it myself! I was shocked! I was prepared to buy a machine from him but with his honesty I didn’t have too. He did a whole walk through demo on what I needed to do and told me to call him for any questions and he was so kind, helpful and generous! He gave me the part and told me he had faith in me to fix it myself and I did it! Paul you are an amazing man and I will forever remember your patience and guidance with me! For anyone needing anything repaired or needing to replace your washing machine or dryer I will only be supporting this company from now on and will not use any big name places at all. Do yourself a favor and go talk to Paul for any help or questions you may have about your washing machine or dryer’s he is extremely knowledgeable and will for sure fix your problem!!! Thank...