T.J. Maxx — Local services in Santee

Was helped out by a woman named renata. Came into the store to purchase and return a few gifts that I had received for my daughters birthday. Brought in the receipt and it was still valid for the return. The person who had paid for the gifts, paid with cash so there shouldnt be any issues for the return. At first renata said only one item was on the receipt but after scanning the second item, it went through. The third item wasnt scanning for some reason so she had stated that it wasnt on the receipt and she couldnt do anything? I called the manager over and she said she can do a store credit card using ID. Anyways, if an item doesnt scan, just match up the item number to the receipt, simple as that. Made the problem bigger than it had to be. Rude and unprofessional. Either train her to do her job correctly or just find...

If you're a guy, don't even bother shopping here anymore. The men's section has been getting smaller and smaller. Today, (03-05-23), I came in and noticed that the men's section had finally been reduced to 1 small isle, shared by boy's clothing. I understand women primarily buy more clothing then men, so I understand why there's always more women's clothing in stores. But this is ridiculous. Might as well just lable this place as a women's only store now.

Update 09-17-23: Rating changed from 1 star to 3 stars as this store is now carrying more men's clothing. Currently there's 3 racks, instead of a 1 shared rack for men's clothing. But the store could still utilize way more space for the men's section. There's still only 3 racks for the men, and 22 racks for the...

I bought luggage here on 6/16, and it broke during our trip. After returning, we tried to return it to TJ Maxx on 7/8. The manager, Lourdes, refused to take the return, even though we had the receipt and explained the situation, of the zipper splitting open, causing lost clothing. She said she couldn't accept it, because it look "very used," even though it is essentially brand new and the reciept proved it. We were not at all satisfied with her treatment, tone and demeanor in the interaction. This interaction has sown distrust in the whole TJ Maxx franchise for me. I felt disrespected by the manager, Lourdes, and know that the item should have been refunded. I dont recommend purchasing...