Morse Equipment Company, Inc. — Local services in Sarasota

Morse Equipment used to be our number 1 rental option until an incident occurred of which was out of our control, and feel the situation was not handled professionally. We had a tow behind compressor, traveling at speed limit or under, through construction off of 41 in Sarasota near the new round about before Ringling Bridge, and the tire hit a hole. The driver could not sway to the left nor right because of structures and vehicles adjacent. This incident caused the tire to blow and axle apparently was bent. The tow behind compressor almost tipped, but the driver thankfully saved it.

The driver took photos of the situation directly after it occurred and took it to the construction company on site to inform them of possible issues others may have.

Past history includes our team replacing 2 rims and tires of which blew during a 1 day rental at our cost. These were not "incidents" of hitting a hole etc. They blew during travel on roadway.

Our driver also mentioned, to let us know how things turned out and if there was anything we could do because of the situation.

Nonetheless, Morse Equipment felt the need to blame us for this accident and refuses to rent anything further to us. But not once did they call to mention the issue at hand. We feel this could of been handled much more...

Highly recommend not coming to this place very unprofessional they will do anything to waste your time. I called after 3 weeks of them having my equipment asked how much longer for just a simple valve adjustment, his response was it's not going to be ready anytime soon just come pick it up. Will do. They just watch they're money walk out the door. Zero customer service or respect for other people's livelihood! I like to support small businesses as I am a small business owner myself. This is a good example of how not to run a business. Bad customer service is a downhill slippery slope for a small...

I had a bobcat rental arranged to use over the holiday weekend, with pick up on Saturday morning. when I showed up, I found a handwritten sign taped to the front door that said they had decided to take the weekend off. No one was there to get my rental from. I called their number and it went to a answering machine. I have never heard back from them to apologize or to explain what happened. Not having that equipment available as promised cost me a hundred and forty bucks in pay to workers that couldn't...