The Vitamin Shoppe — Local services in Saugus

6/6 1:34 pm: Employee was beyond rude. My email clearly states that curbside pickup is available until 6 pm, but the employee decided that I shouldn’t be asking for curbside pickup. On the phone when I stated I was here to pick up an order curbside, he said, “You don’t want to come in?” I stated that I wasn’t feeling well and he hung up the phone on me. Upon coming out to the car, he tossed my order in through the passenger side and walked away. Told my husband about it and he knew exactly who I was talking about because he had the same negative experience going inside for eye drops the day before. Clearly this employee needs to be let go. He obviously doesn’t want to work or help...

Constantly closed when it’s supposed to be open. Also every time I’ve placed an order for pickup, I have to go there, the last time 4 hours after my order was received and ask for it. Only to find out that it was never filled so I have to go through the store to pick it out myself. Just an awful location unfortunately. Idk if it’s the management or the workers but it’s...

I recently shopped at this store as I’m starting my workout journey. The employee Chris was super helpful and was very knowledgeable on the products sold. He walked me through everything I may need, the best brands, and was very passionate about the topic! Thanks for the great experience. Definitely...