Yogurt Lab — Local services in Savage

I’ve been twice now since their opening and it’s not living up to the hype. Each visit the frozen yogurt machines were dirty with melted yogurt, the floors super sticky, tables were dirty and sticky. There is a strange smell to the store, we thought maybe it was the dirty bucket with nasty rag the employee was using to wipe things down, or maybe the dry ice they spray over all the toppings?…

The second visit was 30min after store opening. There were only 4 flavors to choose from, while the staff was frantically trying to prep others. There were about a dozen guests who were all standing around asking when the yogurts would be ready. All we were told was “well it takes quite awhile for the yogurt to set up”. I wondered why the employees would not be there hours before prepping so customers were able to access ALL the flavors rather than scraps from the nights before.

The toppings available were half empty as if they too were scraps from the night before, or just missing..again because staff hadn’t had time to prep. Serving utensils were missing from the toppings that were there, again leaving guests standing around. We some some guests using their personal spoons in the containers..gross!

In all, we were less than impressed either time. Staff needs a lot of training, management needs to be present, and cleaning procedures need to be stepped up! Noting more gross than seeing a dirty bucket and filthy rag next to the cashier and lingering stink in the air while you’re...

This is absolutely the best frozen yogurt I have had in many many years!! It tastes fresh, not fake flavors and too sweet. The mango and raspberry is more like a great sorbet. My favorite is the "tart". It has that wonderful tang I asked about it, she said it's a Greek yogurt based. They have a ton of toppings and I stead of weighing, each size is a flat rate. I called this afternoon to ask if they had the Greek yogurt, 'no, but we have pumpkin". Anything pumpkin, I am SO IN. I arrived a half hour later, she said we made the Greek one for you. I thought was incredibly sweet. I posted about them in Savage FB, people had no idea this gem was hidden amongst places in the strip mall behind Goodwill! Share when you live a business. The people who work there are really gracious and no e. I...

We were regulars here, was nice at first but machines kept breaking down, sour yogurt I didn't realize I had till I got home, kids run this store and it SHOWS, they are always on their phones, the one girl that always cleaned was nice but haven't seen her in awhile, store is messy and sticky. rude blonde girl had a few bad days and it was a very uncomfortable interaction, final straw was hair in my cookie dough topping.. back to cherries...