IKEA — Local services in Schaumburg Township

If you’re thinking about getting cabinets from IKEA, or using their designers, please read this! I sat down with a kitchen planner who had some good ideas regarding the overall design of the kitchen. The major flaws were in IKEA’s selection of the cabinet above the sink as well as above the range. Both cabinets were completely the wrong size which I did not realize until after they were installed. In the case of the cabinet above the range, a hole has to be drilled in the bottom so that you can access the court for the microwave below it. Since I had “modified “this cabinet, it was not returnable. Cabinet above the sink was 6 inches misaligned with the sink itself and could not be adjusted. These design flaws absolutely should not be overlooked. Also, if you were planning on installing these cabinets yourself, you absolutely have to be handy and have somewhat of a background in building. We had a large area where there was a blind cabinet, so I had to build this out myself, as well as cut cover panels to fit. There is a lot of customization work, which we did not realize going into this, so just know this upfront. I will see that after all has been finished, the kitchen does look great, but that’s because I was able to modify many items. Spent countless hours on the phone management who simply offered me less than a $200 rebate for the mistakes. My kitchen, which is approximately 10 x 10 x 10 cash right at $4000 so I did save quite a bit of money over the next choice. Also, we did order quartz countertops from the manufacture that IKEA uses and we are very happy with them. I would also recommend doing a waterfall edge if you go with quartz countertops as it makes your home look so much more finished.my only complaint about the installers of the countertops is the process in which this is done. Kia has two different processes for having someone come out to measure for countertops. There’s one person who comes out if your kitchen is completely empty, and a separate person who comes out if your cabinets have been installed, but you were waiting for countertops. When we called to have someone come out, IKEA did not tell us About two different options and sent out the wrong person. The guy showed up right on time, walked in the kitchen, and literally said I’m the wrong guy, you need the guy who measures when cabinets have already been installed. This would certainly be good to know upfront. You have to go into IKEA and pay for countertops upfront before they send out someone. Once this was done, everything went smoothly. Just think everything is my biggest suggestion, also make sure you look over your plans with an Eagle eye to make sure the designer did everything correctly. Also, because IKEA works off the measurements that you provide, there is zero room for error.

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Experience ended well but had a terrible start. We almost walked out without buying anything. The initial help in the kitchen department was extremely off putting. There was a Matt and Sergio who were there. We had called the day prior about an issue we were having and the person we spoke with told us to come to the kitchen department the next day and they could help. So we drove about 4 hours on my partners birthday to get to the store for what we thought would be a smooth and fun experience. We found an employee and told them why we were there and what we needed. She directed us where to go and said they could help. Matt and Sergio who were there were very rude and unhelpful. Refused to help us and said that they just couldn’t. We explained that we had called ahead, spoken with customer support, the store the prior day, and someone there already and told to come to them. They wouldn’t look up our information, didn’t make a single attempt, or offer to get us someone else. I asked to speak to a manager since this is where we were directed to go by multiple people. They claimed to have called us a manager and that they would meet us on the floor below, which seemed weird but we went. There was no manager waiting or there in the department at all. Eventually we found another employee who went to look for someone. They came back with another employee who was more than happy to help and resolved the issue immediately within minutes. This wasn’t even a manager, just someone who knew how to help. It truly felt like the first two employees did not want to help us in any way. They wouldn’t even try to look up our information and kept saying they wouldn’t help us. We had been to ikea in Bolingbrook multiple times and had great experiences with our family. Having Matt and Sergio repeatedly refuse to help us in any way, say they wouldn’t look up our information because they didn’t want to be fired and that it would be fraud was just beyond what we would ever expect. We just needed our account looked up and brought our identification as we were told the previous day to do. To hear someone say that was horrible and I felt like I was being accused of doing something wrong when we were only doing exactly what multiple other employees had told us to do. Matt and Sergio just kept talking to each other like we weren’t there saying they wouldn’t do it, wouldn’t help us, and it was fraud. This was something the next person resolved and did within minutes of them helping us. The in store partners need to have better overall training on processes and procedures, and more training on how to resolve...

IKEA is a one-stop-shop for anyone looking to furnish their home on a budget without compromising on style or quality. The store offers a vast array of affordable furniture, decor, plants, and home organization items, making it an excellent choice for first-time homeowners, renters, or anyone seeking to refresh their living space economically.

One of IKEA's standout features is its wide variety of furniture options, suitable for every room in the house. Whether you're in the market for a new bed frame, mattress, or living room set, IKEA has it all. What makes this even better is their commitment to affordability. You can easily find stylish, functional pieces that fit your budget, allowing you to create the home of your dreams without breaking the bank.

The store is organized into different sections, each offering inspiration for complete room designs. From cozy bedrooms to sleek, modern bathrooms and inviting living rooms, IKEA provides fully realized spaces that you can replicate at home. This approach is particularly helpful for those who may not have a clear vision of their design preferences. The showroom offers a variety of styles, from minimalistic to rustic, all at accessible prices.

In addition to furniture, IKEA also excels in home organization solutions. Their range of storage options, from shelving units to closet organizers, ensures that every part of your home can be tidy and clutter-free. These products are designed to maximize space, a boon for those living in smaller apartments or homes.

For families with children, IKEA has a dedicated section filled with items designed specifically for kids. From colorful furniture and decor to toys and storage solutions, IKEA makes it easy to create a fun and functional space for the little ones.

The store also features an in-house restaurant, offering a selection of meals and snacks. Meat lovers can enjoy IKEA’s famous Swedish meatballs, while children can indulge in a variety of treats. The food is reasonably priced, making it a great pit stop during your shopping trip.

Overall, IKEA is a fantastic destination for anyone looking to furnish or decorate their home on a budget. The variety of products, combined with their affordability and decent quality, make it an ideal choice for those starting out or simply wanting to refresh their space. Whether you're looking for furniture, decor, or home organization items, IKEA offers everything you need to create a stylish and...