Greenfield Senior Living Of Perkiomen Valley — Local services in Schwenksville

The biggest issue I've had so far with Greenfield Senior Living is a lack of communication between staff and myself (daughter of one of the residents). My voicemails are rarely returned and emails are sometimes returned, but usually after several days or a week, if at all. I understand that this facility is likely understaffed, but it is important for family members to be able to reach a staff member to inquire about their loved one and/or provide information to the staff about them. Items have also gone missing from my mother’s room (I do know it’s tricky in a Memory Care setting in terms of residents moving their items around) but several occasions have come to mind which irritate me. I have also had a few instances where I’ve requested that the staff help to get my mother ready in time for Dr appts (I’ve left voicemails the day before and also spoke to staff onsite to give notice about the appt) and I’ve shown up on time and my mother is nowhere near ready to leave the building, thus making us late for the appt. I would recommend the Personal Care section of this facility but not the Memory...

My first date at Greenfield Senior Living Of Perkiomen Valley was horrible because there barely any staff it was just me and one other caregiver was the only aides for 3p to 11p on 4/06/24. I was sent to work memory care and the other lady in personal care and thank goodness I have years of experience to handle the floor myself. But this night was horrible for me because this facility don’t have any washcloth or towels for me to use to do residents pm care. I was told by the other aide and med tech from agency that the only thing to use to clean the residents is wipes and I felt horrible because that not how I work. So I didn’t return back to work because that neglect to these residents who pays a lot of money to live here all we can do is clean their bodies with wipes. This facility needs to be ashamed and shut down on how they are treating their residents in...

Every time it rains, the roof leaks severely all throughout the building. You will see rooms flooded, hallways flooded, buckets and garbage cans everywhere to catch the water, including in resident rooms. Its unsafe, and downright criminal to charge people to live this way. Not only would I not recommend this place to anyone who wants any value for their money and a safe place for their loved one to live, but I can say that they should be investigated because judging by the state of the building the owners and on site director does not care one single bit about the welfare of the people who live here. Its disgusting, I can only imagine how much mold has built up over time where you cant see if there is this much water flowing behind walls, through the ceilings, and into the carpets. Avoid wasting your money...