I had an exceptional experience at O’Reilly Auto Parts thanks to Raymond. I stopped by to purchase some coolant for my truck, and Raymond went above and beyond to help. Not only did he assist me in finding the right product, but he also took the extra step of coming out to my truck and adding the coolant himself.
His professionalism, willingness to help, and customer service were outstanding. It’s rare to find someone so dedicated to ensuring customers leave satisfied. Raymond is truly an asset to O’Reilly’s, and I would highly recommend stopping by this location if you need help with your vehicle. Thanks again, Raymond, for your...
Read moreRunning hot that morning coming from out of town. Decided to change thermostat before my two hr drive home. Change went well until I broke another part during the repair. Debra and Brittany were over the top helpful, trying to identify/locate this part. In the end, a customer came in and "MacGyvered" a permanent solution that saved me hundreds and even more importantly, time. I cant remember his name but I have to say I am extremely thankful and impressed with Oreillys, Brittany Debra, helpful customer and Senatobia as a whole. Great...
Read moreI visited the Senatobia, MS location today because my truck's engine service light was on and needing attention. James assisted me and used his handy-dandy machine to diagnose the issue. I asked for recommendations to get the issue repaired and James happily obliged. He provided me four mechanics in my local area. He also explained the price points for each of the mechanics. This gives me options. James is customer-focused, professional, and patient.
Thank you so...
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