Shawnee Cycle & Powersports — Local services in Shawnee

LOOK OUT, LONG REVIEW, WORTH READING* “There’s no reason for you to have a bike again, brings you too much attention and that’s disrespectful to me. Besides, you ride like a girl anyway.”

Why start a review this way? It’s important for women to see another woman’s perspective and understand their experience. Having the above said to me, completely knocking out my self confidence in something I’d loved is heartbreaking. But if you’re lucky, you get opportunities to start fresh. Starting over is scary, do it scared.

I sent an email via the website lending insight to why bike shopping was a challenge for me, laying it all out. In the next 30 minutes I got a call from Jacob in sales. Jacob was realistic, empathetic and encouraging. That created safety for me to feel like I could walk through the doors of Shawnee Cycle Plaza by myself, and I did. I got to see the bike I was excited about, learn their process, and go over numbers. I expressed needing time to make my decision, this is where sales normally gets pushy and cranky. Nope… Not for a single second did I get that kind of treatment. Instead Jacob introduced me to their shop manager and thanked me for visiting.

A few days later I was back in the shop and ready to make my purchase. This is generally where you’re pushed to buy a bunch of extras, or get hit with hidden cost. Again, none of that happened, total transparency. What did happen was fantastic, Jacob introduced me the guys in sales that answered loads of questions I had, extremely supportive of women’s needs regarding fit for gear. After I was taken over to service and introduced, we discussed timeframes and amounts to expect for service. How they operate, and what ways I could get the best out of my bike, not a moment where “mansplaining” occurred. Shifted over to finance where we went over all the numbers together, warranty, additional options for coverage and my paperwork. Knowledgeable, welcoming, and ready to answer every question I had with confidence. Out of there I was thanked by management, and offered a home delivery at no additional cost for the following week. Jacob was as excited for me as I was for myself in closing out the sale. On my way home their delivery driver called and offered to deliver my bike within a couple of hours when I expected it to be the following week. It came delivered with respect, gratitude and care. Everyone invited and encouraged me to attend bike nights out at the shop. The whole process was more than I’d ever expected. No “toxic masculinity” to be seen or heard through it all.

Thank you to the entire team at Shawnee Cycle Plaza for making this experience exciting and memorable, for creating a safe environment where a woman can show up alone in without needing to be fearful. I have been on the receiving end of bad sales experiences as a woman, but I can say with confidence that this is 110% THE BEST experience in sales I’ve had!

Thank you for more than just a motorcycle, thank you for helping me rebuild my confidence and the woman I’m working to become again! Life happens when you wake up, living happens on the other side of fear. Ladies, do it scared, these guys will keep you upright through the whole process! You guys are the greatest, thank you so much! Feels good to ride like a...

I have to tell everyone about the pleasant experience I had purchasing my first motorcycle here. I stopped in there one day to look at their availability for some smaller bikes, and boy do they have a lot of options. Options for all sizes and styles actually. I have always ridden 50cc mopeds and the like, but it was time to upgrade to an actual motorcycle. Scott was my sales guy the day I stopped in and he did not pressure me to consider anything out of my range or abilities. He helped me narrow down my decisions between a Honda and a CFmoto. But he didn’t give me a card when I left. So after some more research I decided Shawnee cycle had the bike I was looking for. It is a CFMoto papio CL. It is perfect for me getting into real motorcycles. I called back and forgot who it was that helped but Nick answers, he was also great and helped me get the bike they had listed on the website. He worked with me on price to get it into my budget range and made the sale. When I came in to purchase and pick up nick was patient and informative which helped me feel confident about my decision. David the finance guy did his sales pitch for extra services and was not pushy. He was also great. Then I talked to the other departments and James in service was wonderful explaining to me being a newbie about what to expect and how to take care of my new ride. He chatted about future upgrades and gave me more information about my bike than I thought to ask. Nick helped me get my bike in my truck and strap it down proper (which I didn’t know apparently) it rode home perfect. After getting my bike home I noticed the passenger pegs were not on the bike so I called back and Jake helped me get those from the previous owner. He also talked to the previous guy to have them unpair their app from the bike so I could pair my self. Jake did some realtime texting back and forth that day to get me going quickly. Just a great experience. I have to hand it to the people there running a great showroom. I’ll be back there to upgrade to a bigger bike as I learn and come up...

I recently had the pleasure of shopping at Shawnee Cycle Plaza, and I couldn't be happier with my experience! From start to finish, the service was top-notch. I purchased a Honda dirt bike and a Kawasaki UTV, and Scott, the salesperson who helped me, was absolutely fantastic.

Scott took the time to listen to exactly what I was looking for and made expert recommendations based on my needs and preferences. He was incredibly knowledgeable about the products, walking me through all the features of both the dirt bike and UTV. He made sure I was comfortable with my choices and answered all of my questions with patience and expertise.

Not only did Scott provide great customer service, but the entire team at Shawnee Cycle Plaza made the purchasing process smooth and enjoyable. The quality of the products is outstanding, and I can already tell that the Honda dirt bike and Kawasaki UTV are going to provide endless fun and adventure!

If you're in the market for a new ride, I highly recommend Shawnee Cycle Plaza, and make sure to ask for Scott! His dedication to customer satisfaction and passion for the products make him a true asset to the team. I will definitely be back for all my...