GameStop — Local services in Shelby Charter Township

I am not the most knowledgeable person when it comes to gaming or anime; however, this Gamestop comes in handy when I am looking for a gift for those people that I do know that are passionate about gaming and anime. The thing I appreciate most about this Gamestop is the employees are masters of their fields. They always are up to date with what is happening in the gaming industry. Another thing that is greatly appreciated here is each employee has his or her own specialized genre. For example, with my most recent visit, I was looking for a gift that had to do with either Pokémon or Dungeons & Dragons. Luckily for me, one of the three employees that was there that day was the resident Pokémon expert at this Gamestop. I was more prone to choose from one of the Pokémon products because they have a much better selection between the two game genres, and the employee's help of explaining the products made it much easier to make my decision.

This Gamestop always holds a good sense of customer service. My only issue with Gamestop is the steep prices that are set for...

Super disappointed in their return policy. I purchased a pre-owned game for my child and when I gave it to my child, the game did not work. It was past the seven day window to return the game because I purchased it before hand to later give to my child as a gift. When I called the store to explain what happened, they really didn’t care and told me nothing could be done. I asked the store manager if they tested the games before selling them since they’re preowned and they told me no. I think it’s highly unfair to sell games to people, knowing that there is a chance that they may not not work. My child was super disappointed that the game that they wanted did not work and now I’m stuck with a broken game because GameStop can’t do anything for me and sold me a broken game. GameStop needs to have a better return policy or at the bare minimum test The games before they are sold so people don’t...

Careful if traveling more than a few minutes to this store. They apparently close when its lunch time (4:45pm) you may want to call ahead of time to make sure they're open during the posted business hours. Poor choice by management to close the store during Friday rush hour. The store was also low on stock on new games. I wouldn't be surprised to learn its closing after my visit. There were also items that are on sale in the flyer, that weren't marked down on the actual product, I avoided the hassle all together on that item. Overall a complete let down today, hopefully it...