In a market where service seems to be something that is an afterthought, it is harder and harder to find family owned businesses who clearly understand the value of Service. Knight Furniture certainly understands GREAT SERVICE, in addition to providing competitive pricing. Through every step of our furniture purchase the Knight Furniture staff provided world class service and incredible quality. Our purchase process with Randy in Sherman was comfortable and the staff was very knowledgeable in all the options and how to match our requirements to the perfect products. The purchase process was seamless in addition to providing a competitive price point. Finally the delivery process was high quality and high service, they showed up on time, placed protection on their shoes, and completed the delivery installation process without damage to the furniture or our home. If you are looking for a world class experience, high quality furniture and a competitive price, look no further than Knight Furniture. We live in Allen Texas, and Sherman seemed like a long drive, but it's just a short drive, and I would rather support a local family owned business who provides a high quality experience, than give my consumer dollars to a large company who treats me like a number. Take a look, I know you will be happy you...
Read moreIf I could give them 0 stars I would. My husband and I went in after looking on their website and finding a set of Ashley furniture that I fell in love with. We go in and they start running numbers with us. Well at the time we were hoping to finance with them. They ran our credit twice. Again this is An Ashley furniture collection. We were denied so, of course we saved up. A month later we had the full payment so I went ahead and ordered this ASHLEY furniture collection set using my paypal account. About 20 minutes after paying I get a call saying my order has processed and they are out of stock so I would have to wait 2-4 weeks. I’m a patient person so I didn’t mind. A week later I’m on vacation, and I get another call from Knight furniture. Randy Goode told me that “Ashley Furniture” is not letting them have the collection. I was confused but decided whatever. I will just buy from Ashley furniture instead. I was annoyed already and didn’t want to keep going through hoops. We decided to check out Signature Furniture first and what do you know. Apparently this happens to a lot of people. Knight furniture falsely advertises Ashley Furniture merchandise. For what reason? who knows? Thank God Amber from Signature helped us out. I got exactly what I wanted and no hoops to...
Read moreWe visited Knights Furniture in Sherman for the very first time this past weekend.
We will be longtime customers/family!
Victor greeted us as soon as we entered. He was our salesman.
We shopped all three floors so it took us a couple of hours.
Victor was patient and knowledgeable. The entire sales staff was attentive. One gentleman even brought a toy over to my son and gave it to him.
Victor brought in a very helpful young lady to assist with matching patterns and tones. They were a good team.
As we finalized the purchase, Victor called over "Boss" who is the sales manager because I had a question about the 105th Anniversary promotion. "Boss" blew me away with his professionalism and salemanship...not to mention him going out of the way to earn our business. Turns out that Boss, who I know know as Randy, was the same kind gentleman that gave my son a toy.
Knights Furniture is AMAZING and we plan to return for ALL future furniture purchases. We will be back soon! The family environment is one that is a rare in today's times. I highly recommend them. Ask for Randy...he will get you to the right person...
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