Target — Local services in Shiloh

The drive- up service at this location is an absolute failure. There have been multiple instances in which I was not given all of my items, and their process for remediating such an incident clearly does not have the customer's best interest in mind. Specifically, if this Target doesn't give you an item and you drive all the way home and realize it, you have 2 options: go back to the store and go inside to get your item(s), or go back to the store and go inside and request a refund of said item(s). On several occasions, I kindly requested they just refund me over the phone for what was not given and they refused to do so over the phone; they demanded that I needed to come get my items or get a refund from them in the store, and that if I didn't do it within 24 hours, I was out of luck at that point since my transaction was already ran. So to be clear, I requested items at Target, I paid for said items, they failed to give me said items, and now I have a deadline to physically come into the store within 24 hours to resolve their issue. The very rude employee named Sidney who took my call during the last incident clearly cannot sympathize and problem solve for her customers who use the services in the first place b/c of 3 toddler age children during a pandemic. It was a pathetic encounter that proves that this specific location doesn't truly care about...

False advertising

(Shiloh Target)

Store is been reported for allegedly having items in stock for the Veteran weekend sales.

Sales bait practice, Nintendo NES classic edition mini, quantities limited. I was there at first light opening store to buy one for my children before they ran out.

NONE, supposedly they dont have them. Liars, the store manager and staff I am sure they are making profit out of them selling on Ebay and handing them out to fellow family members are friends. It is impossible such a hot item which is posted in their weekly ad to start selling it for the first time in ALL Target stores, released on the 11th of November. This is not the first time this store "does not have" items ib stock. Same goes with collectible gaming Target Central, Lego items buy one and free Lego figure, and store manager and staff never have.

Electronic representative too busy to at least called another store, and stated they had already called stores nearby from previous customers, LIARS, I opened store, first step opening doors. Target employees and supervisors involved in illegal practices. Left store empty handed with no possible solution, rain check could not be accepted, waste of time.

Such actions are, and will be reported to...

This Target location has really gone downhill in the last few years. It used to be a great place for shopping, especially in the morning. Clean and open with happy staff. Now it is a nightmare, and we travel to the Fairview Heights location whenever possible. They have completely cluttered the aisles and walkways with extraneous displays, leaving narrow paths for all the customers to squeeze into. They have started stocking during the day and not overnight, so there are constantly stocking carts blocking entire aisles. Frequently, there is no employee anywhere near the obstruction which has left us unable to obtain our items many times. Its a fire hazard often, because entire aisles will be inaccessible on one side due to the lazy stockers abandoning their carts. When they are near their carts, they will get intrusively close to shoppers to continue stocking while we shop, instead of politely stepping aside to allow paying customers to shop comfortably. There is always trash and cardboard in the aisles now, making passing other customers impossible far too often. I used to enjoy this Target location but i am avoiding it more and more as it gets...