I have called this location on multiple occasions and every time the employees have been very unhelpful. Today I called about seeing if they had a product in stock that I was looking for because I live almost two hours away. I was told to check the website because it “shows” everything they have and what exactly they have. She told me they had the brand I was looking for but wouldn’t tell me what. I then went to the website where it showed that it couldn’t find anything that matched to what I was looking for. I called back and she then told me that she was too busy to look and they were about to close and hung up. Customer service most not be a big deal at this location. I would appreciate someone helping me instead of pushing me off to the side so I don’t make an unnecessary and timely trip for something when an employee could take a few minutes to step a few feet next to...
Read moreThe store is cute and has loads of fun stuff. I was disappointed with their event planning though. We were there for a Valentine's workshop with Peppa, and the staff were not prepared at all! There was no instructions on what to do and where to go to meet the character. And once the kids took their pictures with Peppa, we just stood around waiting for the workshop to begin. A lady came over, opened a foldable table and laid some papers and crayons on it and went back to the cash! I was expecting better planning and more...
Read moreMy son and I were excited to check out the new store on Airline Dr. in Bossier. As we were walking up to the store, a lady was smoking a cigarette. We thought they were closed. The lady threw down her stinky cigarette and let us know she was open. She stayed on her cell phone so we just left without even looking around much. Terrible customer service. I don't usually give reviews online, but the owner should really know if they want their business to lady here. I will try...
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