Tech Medics — Local services in Shreveport

Would not recommend bringing your electronics here. We had an absolutely horrible experience. We dropped off our iPad over a month ago for a faulty charging port and they kept pushing back the day that it was going to be ready. On top of not picking up the phone half the time we tried calling, they would tell us they would call us and never would. There was an excuse for every time we were told the iPad wasn’t ready. We were finally told it would be ready on a certain day during a specific timeframe, but it wasn’t. We were then told it would get dropped off for us at lunchtime the next day since the manager was going to an offsite consult. It never happened. We called to make sure it would be ready for pickup the next day and were told yes. Walk in the next day, and they are still trying to pick off glue from the iPad and there was no screen protector on it like they promised there would be so we had to go and ask for one. The fact that they were still messing with it when we tried to pick it up meant it was never ready in the first place. This has been such a stressful experience since we use the iPad everyday for work, but haven’t been able to because we were jerked around for so long.

Update: The screen on the iPad is messed up. It now has wavy lines on the screen like the...

If I could read this store it’s rights without getting my message deleted I would my husband took his laptop up here at the end of February and paid for his laptop in full to get repaired in March every since then he has been getting the run around and steady getting dates pushed back as to when it was going to be ready, it was supposed to be ready Wednesday and my husband be so tired from work and school he doesn’t remember to call and check on his laptop to get an update, he calls yesterday to see what’s going on and if he can pick it up the guy over there store pushed the date back again and says he has to wait another week it’s the same thing everytime he calls now he is saying he is only able to get an $40 refund after paying $145 to get repaired because the diagnostic was $100? Are you serious seems like the numbers are different for everyone’s diagnostic, my husband will be picking up his laptop and I would not recommend anybody to go here 0/10 will not recommend, and if you come up under here and comment with some bs the manager of the store I won’t respond I said what I said you HAVE to do better end of story this stuff is ridiculous and at this point just close the whole...

I sent my PlayStation 5 to them before to do a HDMI repair paid a diagnostic fee of almost $70. I’ve waited for a month on my game and haven’t gotten any intel or update until i decided to call and gather information myself. I was told it was fixed and has been fixed but was never contacted to pick it up. This most recent time I sent my game to them again to do the same HDMI repair months later bc it stopped working again. And my game has sat in they building for a month after I paid a diagnostic fee and I already knew what was wrong with it so it sat after I paid partial payment still haven’t been fixed and I haven’t been contacted about it. I had to call personally to get updates about something I already paid. The person I spoke to told me that they called me and asked me if I wanted it fixed. Why call somebody and ask if they wanted it fixed if they already paid a diagnostic and left it inside of the shop. I didn’t want to pay a diagnostic because I already knew it was a...