Walgreens — Local services in Shreveport

If you value yourself or your loved ones health and expect your pharmacy to be in the least bit competent and able to fill prescriptions at all....PLEASE USE ANY PHARMACY OTHER THAN THIS ONE! The incompetent staff at this location puts people's lives in danger unnecessarily.

Twice within the past few months my PCP has called in prescriptions for me that this Walgreens said they never received the call, only to admit to me a few days later that, in fact, they were wrong and DID have the prescriptions. How is this even possible with today's technology?

The most recent occurrence was this past Sunday when I had contracted COVID, and my PCP called in my prescription to them not once, but twice. I spoke to the Pharmacy Manager several times and he told me that no one had called in ANY prescriptions for me to ANY Walgreens location.

I had to get my doctor to change the prescription to CVS, and was able to pick up the meds within an hour.

3 days later, the Pharmacy Manager from Walgreens called me back and told me they had finally found my prescriptions.

I told the manager that this locations staff's incompetence was putting people's lives in danger, and I have moved all of my other recurring prescriptions to CVS and Line Avenue Pharmacy.

Save yourself a HUGE headache, and don't let this Mickey Mouse pharmacy put your loved ones in danger. Use...

Consistent inability to fill basic prescriptions. I constantly run out of meds even after online submittal followed by multiple calls and repeated assurances that my med will be ready to only arrive at the store to be told they do not have them and they are on backorder or they can not get them. Last straw was today when after a week of phone calls and multiple assurances including emails that state my meds were ready, I arrive to be told they do not have them again and that I can not get them. After several minutes of arguing and showing e-mails I am told to return and my meds would be ready. I arrive back and am told "because I had to leave", I guess the guy forgot he told me to lead and come back, but they would only give me a 5 day supply then tried to charge me for a 30 day supply. If you want a train wreck of a pharmacy that is only good at lying and not filling prescriptions this is you place. If you want you meds, I suggest you find literally anywhere else. I have moved mine to another pharmacy for a second time and will...

I UNDERSTAND THAT THE PHARMACY NOW CLOSES AT 7 PM BUT ITS COMPLETELY UNACCEPTABLE TO TURN AROUND A CUSTOMER THAT WAS IN LINE BEFORE 7 O CLOCK I PULLED UP AT 6:50. THERE WAS ABOUT 4 CARS IN FRONT OF ME.NOT SURE HOW LONG THE CAR DIRECTLY IN FRONT ME HAD BEEN THERE BUT REGARDLESS IT WAS BEFORE 7 O CLOCK I KNOW THAT CAMERAS ARE IN THAT PHARMACY SO THEY KNOW WHAT CARS WE'RE OR WE'RE NOT THERE BEFORE TIME AS SOON AS THE CAR IN FRONT OF ME FINALLY PULLS UP TO THE WINDOW INSTEAD OF ME WAITING BEHIND HER I PULL TO THE SECOND LANE WHICH THERE WAS A CAR THERE ALREADY GETTING READ TO PULL SO THEY COULD JUST GET US BOTH TOGETHER . JUST TO BE TOLD THEY CLOSE AT 7 BUT WE LITERALLY WERE THE ONLY TWO LEFT SO IT WAS GOING TO KILL YOU ALL TO SERVE THE LAST TWO CUSTOMERS SIMULTANEOUSLY? SHOULDN'T OF TAKEN BUT AN ADDITIONAL 5 MINUTES TOPS I WORK IN CUSTOMER SERVICE ITS ALWAYS BEEN TOLD THAT IF YOU WE'RE IN LINE BEFORE CLOSING THAT CS STILL...