Unprofessional, Embarrassing, and Unacceptable Behavior from Tammy and Cindy
I don’t usually leave reviews, but I felt it was absolutely necessary to speak up about the appalling behavior I witnessed during my recent visit. The experience was so unprofessional and uncomfortable that I can’t stay silent.
While I was in the store I observed two employees—Tammy and Cindy—engaging in behavior that was not only unprofessional but downright bullying. They were openly yelling at another employee who was clearly new and still in training. This poor individual was doing their best, clearly nervous, and instead of being supported or coached, they were berated in front of customers for minor mistakes.
It wasn’t a one-time correction or a quick aside—it was loud, prolonged, and humiliating. Tammy and Cindy were both talking over each other, correcting the new employee harshly in front of everyone, and their tone was condescending and aggressive. It was obvious to anyone within earshot that this was not the first time they had treated someone this way.
I could see the trainee trying to keep it together, but it was heartbreaking to watch. They looked completely overwhelmed and embarrassed, and honestly, I wouldn’t blame them if they walked out and never came back. No one deserves to be treated like that, especially someone who is still learning the ropes. How do you expect someone to grow or succeed in their role when they’re being verbally attacked and belittled?
The entire interaction made me feel uncomfortable and frustrated as a customer. If this is how management allows their staff to act toward one another, I have serious concerns about how the business is run behind the scenes. It reflects poorly not just on Tammy and Cindy, but on whoever is in charge for allowing such behavior to go unchecked.
Tammy and Cindy need to be reprimanded, retrained on professional conduct, or seriously reconsidered for leadership positions—if they even hold them. No one should be subjected to that kind of treatment at work, especially not someone who is clearly still trying to find their footing. The behavior was toxic, unacceptable, and creates a hostile work environment.
I sincerely hope someone in upper management sees this and takes real action. If not, I can’t imagine this workplace retaining good staff—or loyal...
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