Aaron's Rent To Own — Local services in Sierra Vista

Don't go here. Rip off and predatory practices. Harassing phone calls which get worse the closer you get to payoff, so they can get the Merchandise and likely rerent it. Typical of rent to own companies. One star only because I had to. Unprofessional, overpriced, horrible business ethics.

Management,

I have recieved every single day two calls which begin on the very due date from the Sierra Vista location. In leasing to own a washer and dryer they were fully aware I am on a fixed income and get paid once Monthly.

Since change of management harassment has continued, even increased. I came into the store to return the merchandise prior to that, where I was talked out of doing so at that time, as it is more than halfway paid off and understood (I thought) my situation and Would continue to work with me.

I get repeated calls as Stated above. Today I recieved an intimidating Message, 2 in fact, one to schedule pick up the merchandize if no call was return by the end of the day. I am Seriously ill, disabled, less than a week late. This is a very bad way to operate any business, predatory at best. It is not a car loan, a bail. Bondsman. Loan, yet I'm being harassed to the point of reporting this to the. BBB. Actually I will, as this I'm sure occurs often to others as well. I am an established member of the community and am not a criminal nor thief..

Your practices are predatory.

I will not pay under such predatorial harassment, period.

Please review below as well,

Section 806 of the Fair Debt Collection Practices Act (2010), Para (5): Harassment or abuse A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section: (5) Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number. This is a violation of this paragraph.

As told repeatedly and politely, you may call to remind, once, but once that is accomplished, they may NOT do so repeatedly. This is predatory harassment, especially when towards those on a fixed income.

I have struggled to pay this month due to unforeseeable, personal matters. Unnecessary, collection bullies.

Thank...

the worse experience EVER!!! mind you my family been loyal clients at Aarons in Tucson AZ and they're GREAT at what they do. coming here in Sierras Vista it has been the worse experience in my life!!! they really do treat you like garbage and refuse to help. I'm not the only one that has had this experience , i even had a friend call , to check if she was only rude to me or , and she also treated her so badly , we're gathering signatures to take it down to better business bureau . THIS WANNABE MANAGER CANT GET AWAY WITH ANY LONGER, she's a horrible person I'm not sure how she even passed her interview . she's rude and disrespectful very unprofessional , she refuses to help and her job is to be on the phone, she put our money and business on the side for her social media. she make Aarons look so bad she's is just awful , didn't believe when i read this reviews until now. YES INDEED they're are all horrible!! an done of the guys treats you like if we owe him something . Some of us count with Aarons and when you come across ppl like them the whole great customer experience its ruin . we need better and more efficient management and new crew , that know how to run and make business, instead of being in social media all day and treating clients like if they don't pay their bills out of our money . mind you i have proves . other clients want to file complaints but some don't have the...

BEDBUGS! I would STRONGLY advise NOT going here! Purchased a used sectional, as is, off THE SHOW ROOM FLOOR, only to discover a few weeks later it was infected with Bed Bugs! After an inspection found that the only place in the entire home the bugs were located was in that sectional. Luckily they did not spread because I discovered the problem fairly quickly. Wrapped the furniture tightly in plastic and asked Aarons to remove it and issue a refund which they did after some arguments and speaking with the branch manager. I then had to pay over $1k for a thermal bed bug treatment of my apartment just to be on the safe side. I had already donated my old furniture so it took several months to save up to finally be able to purchace a new couch from Discount Warehouse furniture (Which I LOVE and has NO BUGS INCLUDED!) Save yourself any emotional and financial anxiety and DO NOT GO HERE! This was a terrible and stressful ordeal for me and a $150 as is used sectional cost me all in all over...