Best type of shop in the area by far. Literally whatever we need, they'll likely have it and if not they'll try to order it for you. They also will make right, any LEGITIMATE wrong that may on occasion occur, like a vape that doesn't charge just as a quick example. They go above and beyond to hear you and to meet your needs, and fr especially compared to the other similar shops in town I've also tried just to see for myself, Sophie's is just by faaar your way better option. Their deals esp on vapes cannot be topped either. I promise y'all this isn't a paid promo I sincerely feel this way LOL but hey let's talk if maybe ya wanna hook it up sometime for some more reviews 😉😜
Totally chill, kind and respectful, all-around good people running this place. Some I can't help but favor more than others (now you'll have to forever wonder who;)) but for the most part I appreciate and adore each and every staff there.
My husband and I both have been frequenting Sophie's mainly for nic vapes, wraps, papers and other weed smoking accessories, occasional kratom and other types of supplements, and the list goes on... for close to 5 years now. In that time, there has been at least one switch ownership/major internal changethat took place, but thankfully that didn't last long and some of the OG staff kept the place running smoothly and efficiently and have apparently now in some of managerial roles themselves, which is super cool and def well-deserved.(If my gossiped info is correct, anyway) ;)
Anyways to end this novel of a review: def go check this store over any of the others in SV! Quality products and some cool ass staff people.
Much love, Hannah...
Read more✨ This shop is amazing❣️There's never a sliver of a doubt in my mind🧠 that every time I visit the store, I will be greeted 👋🏻by their amazng #TOP🤘🏻NOTCH customer service. Additionally, I want to note that Stacie has (✿ ◕ᗜ◕)━♫.*・。゚always is able to find time to help and assist me, even if it's a 'busy' time. She's a MASTER MULTI~TASKER 🥇by educating me and explaining the whats, hows,& whys of all kinds/brands of merchandise options that may work best for me. 𝕀'𝕕 𝕘𝕚𝕧𝕖 𝕙𝕖𝕣 𝕒𝕟 𝕆𝕍𝔼ℝ𝔸𝕃𝕃 7☆ 𝕣𝕒𝕥𝕚𝕟𝕘 𝕒𝕤 𝕔𝕦𝕤𝕥𝕠𝕞𝕖𝕣 𝕤𝕖𝕣𝕧𝕚𝕔𝕖/𝕤𝕒𝕝𝕖𝕤 𝕣𝕖𝕡. Rob also has always been extremly helpful and again VERY educational... He seems polite, kind, and puts out a vibe ☀️ of genuine ease ( ͡↑ ͜ʖ ͡↑)🏅, and is very helpful in assisting customers in finding all,&/or exactly what they need and all w/i a reliable and timely ⏰ efficent sale💲 Your shopping experience at this shop is spot • on, as far as this is not a place of high pressure sales. Rather this shop is more about offering customers a helping hand and some guidance. It's a place that feels as if it's talor made just for you. Definatly a 5🌟➕ rating for this truly gr8 and #TOP_NOTCH SH𗂯P❗️✨ Always&truest...
Read moreHighly disgusted. We bought disposables from this store and they were already opened and out of the plastic. This is extremely unsanitary. Especially during a PANDEMIC. Each disposable comes wrapped in plastic from the distributer. We asked for a refund and the employee told us they would lose their job if they gave us a refund. Asked to speak to the owner and they said he was out of state. What does that have to do with a phone call? Please allow your employees more discretion at the very least. Stuff like this is what hurts the industry. All I can think is the employees are using the product and then repackaging it and selling it after it’s already been used. Highly highly highly unsanitary. The employee even went to grab a replacement and that one was opened as well. What in the world are you selling your customers. I hope your store keeps its promise and notifies us when your shipment comes in so that we may get replacements. I look forward to the growth of your store. If you would also like a new employee with product knowledge and experience I would be happy to step in and...
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