Dodd Camera — Local services in Solon

Useless.

I visited the store today and asked if they carried a pen or pencil designed for writing on the back of a photograph.

A male employee looked where he thought the item might be, then checked in the computer, and finally asked another employee if Dodd Camera carried said item. Answer, "No".

Then came the useless part. The fella suggested that I "Try OfficeMax a few doors down. Or, look in Hobby Lobby the craft store just down the street". Seriously? An office supply store? A craft store?

These people are idiots. Neither of the two suggested locations carry the product. I know, because I had already visited those specific stores and the websites. Nope.

The item I am looking for is photograph specific and archival in nature. It would be helpful if the employees were properly trained in the nuances of photography related accessories and special tools.

Rather than just blather a bunch of stupid comments, how about employees KNOWING that this is an archival product that may need to be purchased online. And then be able to suggest 3 or 4 archival companies a (short printed list) where customers might check.

Heaven forbid these dopes strengthen their hold in a niche PHOTOGRAPHY market.

This is why people shop online. The local help is uninformed and unwilling to go the extra 3 inches.

In the end, I purchased my item online with a 3-week wait. Thanks for nothing,...

I was having a problem with my camera. I wasn't able to take moving pictures without a blur. The sales person was very knowledgable and was able to solve my problem in a few minutes. He was very polite while listening to my explaination.

In addition, I decided to purchase a camera for my daughter while I was there. I did not check the prices prior to my visit. I was very happen to find out several days later that a GROUPON coupon that came out was for the exact same price as what I had already paid at the shop. And I had gotten to try out four different brands of cameras and was able to easily make a selection after having been able to touch all four. I will definitedly shop there again in the future. I'd highly...

Deb found and reserved a Nikon SB-700 flash for me, said she'd have it for me last Tuesday. When I told her that I wouldn't be able to pick it up until today, Saturday, she said that she'd be happy to hold it for me and that she'd take care of me. Boy did she ever. Not only did she give me a live tutorial on ALL of the features of the flash, she explained how to use the flash with my Nikon D5200 DSLR camera. How to configure the flash so that they would talk to each other. On top of that, Deb explained and showed me how to update the firmware in the D5200, if necessary. I thanked Deb profusely for her amazingly great service. Dodd will be my go-to place for all of my future...