Kemper Home Furnishings — Local services in Somerset

We were looking for a desk at Kemper's. Stephanie showed us the desk sets. She was very nice and did not put any pressure on us to buy any particular desk. She would come back once in awhile and asked us if we had any questions and then would leave us alone. We liked that, no pressure. When we did have questions we would talk to her. We wound up buying a desk, two chairs and bookcase. We purchase the stress look. The sale was like someone offering you something you could not refuse. We purchased these during Labor Day sales and we saved a lot of money. They offered 0% interest for 1 year. We opened up an account with them to take advantage of this 0% interest. Everyone involved with this process was very kind and it was a pleasure to do business with them. They delivered the furniture a few days later and the delivery men were very careful handling the furniture and placing it where we wanted it. They were very nice and handled the furniture with care We went back a few weeks later and purchased some lamps an a cabinet. The staff was amazing, we will be back for more furniture. I would recommend anyone to go and see for yourself, you will not be disappointed. We are looking forward to the next sale. :-)

Update: We went back to Kemper Home Furnishings and found great sales on their dressers, chest of drawer, two night stands and lamps to match over the 4th of July. We like shopping here, there is never anyone pressuring you to purchase anything. They are very knowable about their items on the floor. We have always had a good experience at the Somerset store. They delivered the bedroom set on schedule. The folks that deliver the bedroom set were very careful with moving the furniture and placed it were we wanted it. Before the moved the furniture they came in the house to see the path that they would be taking and making sure nothing was in their way that might damage the furniture. From start to finish it was a good experience. We will visit this store again as we look for additional furniture. Thanks to everyone who helped us. They are very friendly, and provide a good experience that makes you want to come...

I recently purchased a recliner from kempers home furnishing to surprise my grandmother with and during my shopping there the staff up from was very friendly and very helpful. I had previously stopped and looked at multiple furniture stores along the way comparing prices and quality. Out of the 5 other stores I looked in, kempers had the best prices and a way bigger selection to choose from along with quality. However, picking the furniture up was a whole other experience. The people in the loading area were rude and after backing the truck up for the recliner to be loaded I got out and one of the men turned to the other and said "im supposed to put a recliner in here?". It was a rainy day so I chose to drive the truck we have that had a top on it to help shield the rain as much as possible since I couldn't find my husbands tarp and was aware that the top would have to be left open so im not sure if that was the reason for the remark or not but the recliner fit perfectly anyways. They also wouldn't even speak directly towards me even when spoken to and acted as if I wasn't even there. So to sum it up going in and shopping is all smiles and rainbows but dealing with the guys in the back is like being sucked into an episode of squidbillies which honestly makes me wish I had just gotten what I needed at one of the...

Salesperson and delivery guys were very nice. However, the store does not stand behind their product. I ordered and paid for a new leather sofa and loveseat. Sofa had an exposed nail on the leg that left a deep scratch in my hardwood floor and the loveseat had a hole in the leather. I phoned the store and reported this. A very nice young man came and repaired the leg but did not know anything about the hole in the loveseat. I did not hear anything else until an upholsterer called and said they’d be at my house to pick up the loveseat to repair it. I called the store and said that I did not want it repaired as I paid for a new unblemished piece not a repaired piece. “Josh” said he would call the manufacturer and see what he could do. That has been months ago and I have still not heard from anyone and I still have a damaged piece of furniture and a deep scratch in my floor. I will not recommend Kemper nor will I purchase...