Highland Farm — Local services in South Kingstown

Yikes...I should have paid attention to the negative reviews.

I went prepared though....limited my questions, was polite, and had my measurements for the amount of mulch I needed.

But, I soon felt like I was in the Seinfeld soup episode "No soup for you".

After the amount was calculated, I had a few more questions regarding delivery ...and was quickly met with an exhasperated "are you buying today?" from the older "gentleman" at the counter.

I said I was getting all the info today and I needed to go home to check on the size of the tarp I had to hold the mulch as well as whether I wanted black or brown mulch. Then, I asked if I could call in the order and pay by cc.

My intent, all along, was to purchase from Highland Farm as I live in the area and didn't want to shop farther out and did want to support a local business.

I was not disputing the cost of the mulch or delivery charges he quoted me at all.

When I asked if he could write down the price/delivery for both the brown and black mulch for me , that's when things went south.

He refused, saying something about me just going home and not returning or some nonsense about me holding him to the price(?). He declared I'd get the price again when I called or came back. Huh?

I was stunned, but remained silent and decided not to engage with this sour, unpleasant man.

I simply said ok, thank you, and left.

In the end I purchased the mulch elsewhere where I was treated with respect, and paid less for both the mulch and delivery. It, however,was never about the cost, but the, rude, undeserved treatment I received.

Granted I didn't't go there looking to become a "friend" but, come on... Who treats customers like...

Won't go back. Few years ago the wife and I decided to stop by on a nice Sunday fall afternoon to buy a few pumpkins and look what they had to offer - even though we've been by the place a million times but never stopped. In general, we found the place to be rather inhospitable as it seemed practically everywhere we looked there was a sign that read don't touch this, don't do that, turn off your cellphone, don't put (something or other) on the counter, etc., etc., etc. On top of that, as we were going to cash out, I was holding a couple of pumpkins I was going to purchase. The staff actually had the freakin' audacity to TELL me NOT to hold one of the pumpkins by the stem as it could break and I might not buy it. What the hell?! I'm clearly not a kid and it wasn't any of her business as I intended to buy the anyway. I simply put them down on the ground where I stood and we left - both amazed and annoyed by the whole...

DON'T GO HERE ! Terrible place, employees are extremely rude and disrespectful. My brother (57 year old military vet) & I went there to grab some pastries, never went before but I've drove past like 100 times... Well long story short, we weren't in there for five minutes and 3 employees (2 male, 1 female) practically drove us out the door. Aside from the employee rudely staring at my disabled brother get out of the vehicle & the constant sighing prior to responding to simple questions en regards to what little products they had for sale, 1 employee stated out loud several times that they close in an hour and yelled at my brother for his phone ringing while we were in the store. I'm really shocked that this place is still in business. If I could give it zero...