Salk's Ace Hardware & Marine — Local services in South Kingstown

I have been a loyal customer of Salk’s Ace Hardware in Wakefield, RI, for several years and have always appreciated the helpful and friendly staff. My family has lived on the same property for over a century, which means frequent visits for home improvement projects. Many of the employees even recognize us due to how often we shop there.

However, after my experience this evening around 5 PM, I regret to say that I will no longer be shopping at Ace Hardware. I was clearly racially profiled and followed by a female staff member for no reason. She did not approach me to offer assistance but instead stood nearby, pretending to be busy while keeping a close watch on me. When I asked if I was in her way, she said "no" and continued to follow me until I reached the register.

As a Director for international fashion brands with over 20 years of experience in retail, I understand the importance of loss prevention. However, what I experienced was not loss prevention—it was a clear display of racism.

This experience was not only disappointing but completely...

I had to post after reading the review about being on hold for 45 minutes. Who does that? There was obviously an oversight after being on hold for any more than 5 minutes. Just call back and forgive the mistake that some human made. Gosh. Be kind man; glass houses, right?

In regards to Salk’s...they are great. Always helpful and one the store gets up to full shelves it will be great. Absolutely no complaints. Their order online curbside pickup has been brilliant; especially toting around 3 kids during...

Service at the paint counter was not a good experience. The woman that waited on my wife today Jan. 28. needs a course on serving customers. They were not ready to service her and it would take 5. And 20 minutes later she started mixing paint. Benjamin Moore needs to take a look at this type of customer service. It looks like ACE in need of customer service training. It takes a lot to upset my wife and this person figured out...