Harbor Freight — Local services in South Union Township

HFT is decent. Yeah, there are a fair amount of items that aren't exactly the best at any rate. However, if you take a minute to take a good detailed look over what you're looking to buy and use a little logic and common sense, you'll find that they do have things that are more than capable of handling various professional job site tasks.

As with ANY kind of shopping, you just have to do your homework and have a pretty good idea of what you're looking for before you head out to a brick & mortar location. Within your research, you'll need to get brand comparisons, price points, quality, overall value of the merchandise, etc, etc... Overall, when you fulfill your duties as the customer, they're a decent place. Enough so I'd say that they're definitely worth taking a look at.

Additionally, If you have ever considered joining their "Inside Track Club", it really does basically pay for itself sooner or later. I opted for the 2 year membership as it was the better deal and at the time I was very close to a point of absolute necessity to begin multiple home improvement/maintenance projects. Although it has been a couple years since I was an active member of the ITC, it saved $100's (if not $1,000's) on purchases that had to be made regardless of where I would have bought the items. So, it's surely worth joining the ITC if you do a lot of hands on/job site type construction work or if you have a small construction business that's still in it's infancy and trying to gain a foothold in the industry, it's the way to go to get tools with enough quality for getting to work and to keep you working but aren't so high priced that you can still realistically afford to get them without breaking the bank (so you won't be forced into buying the insanely priced, big name brand tools, I.E., DeWalt until you're turning out good annual net revenues and are ready to shell out for the upgrade).

Whether you just like to tinker, are a DIY person or are an onsite construction worker, I think you'll be pleasantly surprised at some of the stuff they have. I would just advise to not get too ahead of yourself until you get to hold the item in your hands and inspect it.

Overall worth...

Actually, I'd rate my experience lower that 1 star if I could, but it's not available.

I needed a certain part, a flap wheel/disc for a bench grinder, for an important business project earlier this week, April 21, 2021. I found the part on the Harbor Freight website and their Uniontown, PA, PA Store #615, showed them having 3 'On Hand' in the store. I called this store(a 40 minute drive, one way, for me) to ensure that the store actually had the part 'On Hand'.

Wade, the Harbor Freight employee that answered the phone, said that, in fact, they did have 3 of these parts in the store, so I asked him to physically grab one for me and hold it so that I would make sure that they didn't sell before I got there. After being on hold for several minutes, Wade came back on the line to tell me that he was holding this item for me until I got to the store.

I arrived at the store about an hour later and was told by Walter, the store supervisor, that Wade was at lunch, but that he would help me. After explaining to Walter what I needed, Walter proceeded to check for over 10 minutes, trying to find the part. Upon telling me that the part was not in the store, I told him that Wade said he was holding the part for me and maybe the part had been placed somewhere differently. No luck, no part could be found.

Not only did I waste 2 hours of my day due to the incompetence of these Harbor Freight employees, the 'supervisor' of the store offered no reasons for why this snafu occurred, no apologies for wasting my time and no remedies to ensure this kind of issues don't occur again to other customers. And to top the entire situation off, the smugness, bordering on arrogance, that the 'supervisor' Walter displayed during the entire in-store incident solidified my decision to never buy anything from Harbor Freight, especially at this store, again.

Good luck if you have to deal with these inept and improperly...

The reason I'm giving them one star today is because at this store the store manager Rich , told me during a return that they will not give cash out because people steal from other stores and do something with gift cards and then get cash clearly clearly I did not do that because I paid with my debit card my own personal debit card with my name on it with my business account they took my money right away when I paid with my debit card but when I want to return now I have to wait however many days it's going to take for it to get back on there it's paid in debit which is the same as cash instantly they get paid, now I showed him the back of the receipt where it says harbor freight will give back a cash refund for a check or a debit card if you paid with it. When I showed him the back of the receipt where it says it in black and white he said he doesn't do cash refund because of his own personal reasons. I showed him the corporate refund policy but he came up with some weird reason about what he feels he shouldn't do that for so now the thousands and thousands of dollars I spend a year at this store I will not and I will also spread this around to all the other...