Patty's Bridal Elegance & Floral — Local services in South Union Township

I was supposed to get married in 2014 and used this bridal shop as my first, go-to choice before they moved into the mall. A series of unfortunate events happened that stopped my fiance and I from getting married in 2014. We were part of a car accident. My wedding dress and bridesmaid dresses were already paid for and the owner of this store reassured us that she would hold onto our dresses until our new wedding date. We planned for 2016, and unfortunately, things did not work out for us a second time when my mother had gotten breast cancer. When I called to ask about holding onto the dresses again or at least picking them up to, she said that only my wedding dress was available. I was confused, "only the wedding dress?", I asked. As it turns out, she SOLD my already paid for bridesmaid dresses to other customers and claimed that they were taking space in her stockroom. I don't care what kind of business you're running, you NEVER take a prior customer's money and then sell what they bought to another customer just because the dresses are taking space in your storage. I sent my girls to get refunds put back onto their credit cards and she refused to do so, only offering store credit instead. We didn't want store credit, we wanted the money returned. I reported her business to the BBB immediately for shady practices. My girls never got their money back for dresses that they paid for that were freely given to other customers. It's 2022 and I'm finally getting married no thanks to her. I went to Pat's Bridal in Connellsville where I found the perfect dress, no problems, and the lady there was far more understanding and compassionate than this woman was. Also more...

Very rude.. my friend and I went in there to buy or find a dress, she wouldn’t let us look for our selfs she basically told us where we could look my friend tried 2 dresses on there were no problems at first. Then I found one I liked and tried it on mind you I’m a really small person. My waist isn’t very big, I asked the lady if she could help me clip it. She didn’t even try she just said it’s to small on you…and then my friend had clipped it for me and I walked out to show my boyfriend and she was like oh wow you actually got it to fit. I go back in and take it off. I come out and hand it to her and she asks us the sizes of them to put them back and I said I’m not sure, she looks down at the end goes it’s a two and then looks me up and down and goes your need a size 6 or 8. Mind you I’m already insecure and she just made it way worse. How can someone body shame a young kid let alone anybody else 😭 down below is a photo of the dress on me it’s...

If I could give 0 stars I would. I went there today only to basically leave in tears I have never been made to feel so uncomfortable in my life. I was told by the owner that they didn't have my size. I asked to try on a dress and she acted like I was going to ruin the dress. She was acting like I was 500 pounds and my size was making her sick. She continued to say how they don't carry my size even thou one of the dresses I asked to try on was miles to big and one fit fine. But the one that fit she claimed it would never zip. Mind you I can see just fine she never came near me and wouldnt let my husband help because we might ruin the dress. And her face said it all, she does not like anyone who is not skinny. I am a size 14 not small but not huge. To be treated the way she treated me for what because I am not a size 0. I would not recommend this place. Completely rude and...