Rent-A-Center — Local services in South Zanesville

This store use to be great I've bought couches and beds off them before. This last time around was a joke I picked out washer, dryer, fridge and stove from them. The washer and dryer ended up not fitting space I had, they said they put in a special order for stackable ones for me, I understand things get put on backhold but over 2 months and still waiting.the website even says special order but delivery could be 2-4 weeks.I asked if I sent back what I had if I could get a voucher or something till what worked for me came in then pick back up on payments was told that wasn't an opinion. Asked for something else to see if they could price match since I already been paying almost 3-4 months and still was stuck with what I picked out that didn't work was told yes then blown off then told no they couldn't do it. When I tried to talk to them see what other options I had they wanted to jump on defence and talk over me, just overall disrespectful. I ended up sending everything back as a paying customer I shouldn't feel like because I picked something out that didn't work for me was my fault even tho I know there is an exchange policy incase something like...

Do not rent from rent-a-center on Maysville ave in zanesville Gave us a busted washer flooded my house refusing to accept responsibility, and have put right lied about what happened. The manager mason was disrespectful and rude, and said it wasn’t his fault that it’s been handled so poorly because he’s new and didn’t revive proper training. Beware if the worse does happen and you end up with property damage they will do everything they can to make sure they don’t have to do the right thing and fix the issues they’ve caused...

My uncle was a day or so late on his payment and bc of that they are willing to come tear up our driveway and yard and say they ain't responsible to fix it over a washer a dryer. To fix our driveway or yard would be way more expensive than this washer and dryer. So keep that in mind when buying stiff from here bc they don't care about destroying your property to get something back. Ps. He would have had the money on Wednesday full payment but now yall have lost these clients and possibly many more because...