I ordered food for my family, the lady taking my order first told me that they didn't have the sandwiches i ask for, and had to go get another employee to help her, she finally got those rang up, and i gave her the rest of my order, she repeated it back to me and it was wrong again, so I gave her my order a 3rd time, and again it was messed up but she said she had got it fixed! At the window i could hear 2 people arguing in the back over messing up an order, which im now guessing was someone eleses, We get our food home, nothing was correct, our whoppers had nothing on them but a pattie and cheese, we had several items missing and our food we had special ordered without certain items were covered in them, making it impossible for my husband to eat his dinner because he can't eat the things we requested them to not put on the food. I tried to call In for over an hr, with a busy signal, so I called the other burger King in zanesville and they told me to take the food back, bc they didn't know why it was busy maybe they were having phone issues, I think they took it off the hook so they didn't have to deal with phone calls, bc they was struggling just to get orders in and make them correctly so after I just spent 50 bucks, and live 30 mins away with gas being the price it is, im supposed to make another trip waisting gas bc of there mistakes, and bc they have the phone off the hook! That was the worst customer service I've ever experienced and I'll never waiste my money here again! So thank you for costing me 50 bucks down the drain on food no one could eat, or wanted to eat! If I order a whopper I want the toppings and not just a burger with cheese on it! I'm so angry, if it wasn't such a far drive and so late I would take it back and throw it back in the window bc you basically just ripped me off 50 dollars!!
I recommend nothing from this place except new employees and getting your...
Read moreI get that people make mistakes but I am not exaggerating when I say every single Time I go through there they can’t get my food right. I’m getting it to spec 😳 and it was the general manager who had me start ordering this way so they can’t mess it up 😳 and they still want me to bring it back 😔 They are always happy to make it right if I bring it back Which is an insulting thing to say when it’s the bare minimum you can do. I wouldn’t mind so much but 1 it’s 10 o’clock at night and 2 I can’t make two and sometimes three trips to Burger King because I already paid for a sandwich. And yes i literally had to make three trips more than once 😣 I almost went to el Parian, or Arby’s, next time I will. I give up on the BK on this end...
Read moreStopped in because I'm on a road trip, this place was so dirty. All the tables were gross, the floors were sticky like you're walking in syrup. Flies were EVERYWHERE. The food tasted old and they used super old oil on the fries. Like, they were BLACK from how old it was. Had I noticed the filth prior to ordering, I wouldn't have even gotten food. This place was empty. There's no way they didn't have time to clean the lobby and switch out the oil, also everything was out of the drink machine. There's no way they pass health inspections unless they're paying someone off. Corporate needs to look into this location like yesterday. Zero stars if I...
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